Jason Beutler, Chief Executive Officer AT RoboSource – NextGen Healthcare Summit 2025 Recording Series

AI isn't magical but mathematical, and understanding how it works removes mystery while helping make informed business decisions. We break down the fundamentals of AI in a way that demystifies its inner workings and explains why it's transformative for businesses.• Understanding how AI processes a simple request like "write a haiku about puppies" reveals its potential for business applications• AI converts language into mathematical vectors to find relationships between words and concepts• Context windows limit how much an AI can "remember" in a conversation, similar to human short-term memory• Retrieval Augmented Generation (RAG) allows businesses to prioritize their own data when generating AI responses• AI agents can perceive environments, make decisions, and take actions toward specific goals like searching and organizing data• New business models like "service as software" are emerging, where AI handles operations behind traditional services• Four principles for effective AI: treat it like a human, include it in brainstorming, expect continuous improvement, and keep humans in oversight roles