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JCEL Spotlight Interview #4 episode artwork

Feb 13, 2015 6 min

JCEL Spotlight Interview #4

from Sage Education

In September of 2014, JCEL put a spotlight on Dr. Angela Savage and her case, "Tackling Long Delays in Transcript and Certificate Production in Higher Education." Dr. Savage's case examines a university that struggled to provide its students with transcripts and certificates at the time of their graduation. She details the problem-solving process that improved distribution of these key documents and subsequently evaluates the process for appropriate improvements.

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JCEL Spotlight Interview #4

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This episode was published on February 13, 2015.

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