EPISODE · Jun 4, 2008 · 29 MIN
Jeffrey Rayport – Interface Tecnológica com os Clientes
from HSM PodCasting · host PodCasting Brasil
Jeffrey Rayport é professor de Harvard e chairman da Marketspace, uma empresa de consultoria especializada em design estratégico e otimização de sistemas de interface com o cliente. Visionário, Rayport montou e lecionou, em Harvard, o primeiro curso de pós-graduação sobre comércio eletrônico dos Estados Unidos e é autor do best-seller “Best Face Forward: why [...]
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