Jes Min: Malaysia & Indonesia Marketplaces, Consulting to Founder & Pandemic Leadership - E94

Jes Min is Co-Founder and CEO of The Recommend Group, South East Asia's #1 Home and Property Platform operating in Indonesia (Sejasa.com) and Malaysia (Recommend.my). The company connects customers and businesses to tens of thousands of the top-rated service professionals in categories like renovations, interior design, cleaning, aircon servicing, electrical repairs and pest control. Recommend Group is unique in its vision of building technology that turns services into products, by standardising prices and quality, creating a layer of trust so that services can be transacted safely online. It has served 1,000,000 homes to date in services that range from $10 to $50,000. Across both countries, Recommend empowers service professionals who connect to the platform to grow their business, collect payments and manage their team in a seamless manner. Throughout the pandemic, the company actively supported their service professionals in obtain permits to operate and advocating vaccination throughout the service worker force. Jes Min is an ex-Consultant with Bain & Company and Accenture, where she has helped multi-national companies scale their business and operations throughout Tier 1, 2 and 3 cities in Indonesia, Thailand and Malaysia. She has also helped national sovereign funds and banks transform their technical infrastructure, as well as program managed some of the largest financial services mergers and acquisition activities globally. Her personal mission is to build technology as a method to grow incomes and alleviate communities out of poverty. Her experience in SEA and also in Africa drives her belief that small businesses play a huge role in improving livelihoods, and this underpins the mission behind Recommend Group as well. Jes Min is also a mother of 2 little children. By the ease at which they twist her around their little fingers, she strongly believes they will one day take over the world. Show notes at: https://www.jeremyau.com/blog/jes-min-lua You can find the community discussion for this episode at: https://club.jeremyau.com/c/podcasts/jes-min-lua This episode is produced by Kyle Ong.