John DiJulius, President of The DiJulius Group

What this episode covers

John is THE Authority on how to provide a world-class customer experience. An international consultant and best selling author of two books he works with companies like The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PwC, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-A and many more. John isn’t just talking about it, he lives it, as a very successful entrepreneur of two businesses; John Robert’s Spa, a chain of upscale Cleveland locations, repeatedly named one of the top 20 salons in America and The Di-Julius Group, a consulting firm focused on changing the world by creating a customer service revolution. Learn more about your ad choices. Visit megaphone.fm/adchoices

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How long is this episode of Scaling Up Services?

This episode is 30 minutes long.

When was this Scaling Up Services episode published?

This episode was published on July 10, 2018.

What is this episode about?

John is THE Authority on how to provide a world-class customer experience. An international consultant and best selling author of two books he works with companies like The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PwC,...

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