Jon MacDonald CEO of The Good

Register for our FREE training TODAY www.HilaryCorna.com/webinarIn this episode, Hillary welcomes Jon MacDonald, founder and CEO of The Good, a conversion rate optimization firm helping brands turn more browsers into buyers. With clients like Adobe and The Economist, Jon brings a no-fluff, data-forward mindset to digital growth.Together, they unpack the myths around CRO, why most companies focus on the wrong metrics, and how to build a culture of testing and learning. Jon shares how his team helps businesses uncover what their customers actually want — and why clarity always beats cleverness.If you think optimization is just button colors and heatmaps, this episode will flip the script.Visit www.HilaryCorna.com/learning-center for free tools and resourcesFollow @HilaryCorna on socialTIMESTAMPS[01:18] Jon’s Journey from eCommerce to Optimization[04:45] The Birth of The Good[09:02] What CRO Really Means[13:57] The Problem with Assumptions[18:26] How Testing Creates Clarity[22:33] Winning vs. Learning in Business[28:41] Misconceptions About Conversion[33:50] Advice for Brands Scaling OnlineABOUT JON MACDONALDCEO at The Good, optimization for top brands Nike, Xerox, Adobe, The Economist & more for 15+ yrs | Author & Speaker | 6'7" 🏀 | Jr Olympic 🥇🥋 | http://jonmacdonald.com50% off ebook version of Behind The Click using code BTCPODCAST50 at https://thegood.com/btc