Juraj Balogh – Call centrá, vymáhanie dlhov a biznis telefónov – LinkedIn Kolotočári #120

from LinkedIn kolotočári · host Michal Gula a Michal Ukropec

Hosťom epizódy #120 podcastu LinkedIn Kolotočári je Juraj Balogh – podnikateľ, ktorý sa dlhodobo venuje call centrám, telemarketingu a vymáhaniu pohľadávok.Rozprávame sa o tom, ako funguje moderné call centrum, pre koho sa oplatí telefónny predaj a prečo sú telefonické kampane stále jedným z najefektívnejších nástrojov biznisu. Diskutujeme aj o tom, ako sa vytvárajú databázy klientov, ako sa testujú segmenty zákazníkov a prečo je telemarketing skôr živý systém než pevný proces.Dotýkame sa aj tém ako vymáhanie dlhov, komunikácia s neplatičmi, automatizácia procesov v call centrách a budúcnosť zákazníckej podpory v ére AI.Sponzori:www.infotech.sk – informačné systémy pre firmywww.ingos3d.sk – 3D skenovanie budov a dokumentácia skutočného stavu

Episode metadata supplied by the publisher feed · Published Mar 13, 2026

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Juraj Balogh – Call centrá, vymáhanie dlhov a biznis telefónov – LinkedIn Kolotočári #120

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