【课程】旅游英语11-酒店服务(对话)

A: Good norming, ma'am. May I help you?B: I'm Lily Black, in Room 502. Can you change another room for me? It's too noisy.A: I'm sorry for the noise. I'll make the arrangement for you.B: Great, I hope you can find me a quiet room.A: Let me check. Could you move to room 507?B: Where is it?A: It is at the end of the corridor on the fourth floor. The bellman will help you.B: That's so nice. Thank you.A: I'm sorry for the trouble.B: It's OK.