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Keep Customers Spending After Black Friday episode artwork

Oct 30, 2025 25 min

Keep Customers Spending After Black Friday

from Bringing Business to Retail Hosted by Salen Knight

You nailed your Black Friday sales — but did your customers come back? In this episode, Salena Knight reveals how to turn one-time holiday buyers into repeat, loyal customers. You'll learn why 75% of shoppers never make a second purchase, and the simple retention strategies that can change that. From the unboxing experience to post-purchase emails and referral programs, Salena walks you through the exact steps to build connection, drive repeat sales, and measure what's working. 🎧 Listen now and grab the free Discount Calculator to plan your next campaign: 👉 https://scale.theretailacademy.net/discount-calculator #RetailStrategy #CustomerRetention #EcommerceGrowth #BusinessProfitability

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Keep Customers Spending After Black Friday

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This episode is 25 minutes long.

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This episode was published on October 30, 2025.

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