Keeping it Simple to Drive Excellent Patient Experiences

Episode 53 of the Healthcare Experience Matters podcast, hosted by Healthcare Experience Foundation, titled "Keeping it Simple to Drive Excellent Patient Experiences" was published on July 7, 2022 and runs 12 minutes.

July 7, 2022 ·12m · Healthcare Experience Matters

0:00 / 0:00

Summary

Making his second appearance as a guest on the Healthcare Experience Matters Podcast this week is Jeff Robbins. Jeff joins us for a memorable discussion on what drives his passion for promoting excellent patient experiences. As you will hear on today’s show, Jeff explains in simple terms how healthcare professionals can engage their patients to drive excellent experiences. We are grateful for Jeff’s candor on today’s emotional podcast interview. “My Mom had the worst outcome you could have; however, the patient experience itself was fantastic,” Jeff told us. Midway through today’s episode Jeff shares a personal story about his own mother’s experience in the hospital. This story has helped shape the passion he has for the coaching work he is a part of with the Healthcare Experience Foundation (HXF). Learn more: https://healthcareexperience.org/patient-experiences

Episode Description

Making his second appearance as a guest on the Healthcare Experience Matters Podcast this week is Jeff Robbins. Jeff joins us for a memorable discussion on what drives his passion for promoting excellent patient experiences.

As you will hear on today’s show, Jeff explains in simple terms how healthcare professionals can engage their patients to drive excellent experiences. We are grateful for Jeff’s candor on today’s emotional podcast interview.

“My Mom had the worst outcome you could have; however, the patient experience itself was fantastic,” Jeff told us.

Midway through today’s episode Jeff shares a personal story about his own mother’s experience in the hospital. This story has helped shape the passion he has for the coaching work he is a part of with the Healthcare Experience Foundation (HXF).

Learn more: https://healthcareexperience.org/patient-experiences

Share this episode

Similar Episodes

The Success Trap in Medicine

Apr 13, 2026 ·32112m

Ep. 158 Anti-Inflammatory Foods Made Simple for Busy Moms

Feb 9, 2026 ·11m

Ep. 157 Why You’re Doing Everything Right and Still Not Losing Weight

Feb 5, 2026 ·19m

Ep. 156 Morning Routine for Busy Moms to Balance Hormones

Feb 2, 2026 ·13m

Ep. 155 My Top 5 Natural Remedies

Jan 29, 2026 ·10m

Ep. 154: Stress, Tired, and Overwhelmed? Here's What to Do.

Jan 26, 2026 ·19m

Similar Podcasts

The Amplify OT Podcast Clarice Grote, MS, OTR/L The Amplify OT Podcast is your go-to show for making sense of healthcare policy, advocacy, and reimbursement in occupational therapy. Hosted by Clarice Grote—occupational therapist, founder of Amplify OT, and self-proclaimed policy nerd who actually enjoys reading the long documents most people avoid—this podcast breaks down complex systems so you can navigate them with confidence.No matter where you are in your occupational therapy journey—student, new grad, educator, or experienced clinician—you belong here as an important part of our OT Amplifier community. Each episode is designed to empower you with the knowledge and tools you need to understand how policy impacts your practice, your patients, and the future of the profession.The work you do matters. Your voice matters. And advocacy isn’t just possible—it’s powerful. So let’s get started—because change starts here. The Reverse Mullet Healthcare Podcast BP2 Health Ellen Brown, Justin Politi, and Dave Pavlik bring their 90 collective years of healthcare experience to BP2 Health where they're on a mission to effect real change in the industry. Connect with BP2 Health Here: https://bp2health.com/contact/ Everyone Hates Healthcare Podcast Everyone Hates Healthcare For many people today, healthcare feels like we’re behind enemy lines. The system is geared to take care of us, but why do we feel like we’re in it alone? Every week Michael Swartz (@mrfixhealthcare) interviews guests that share their experiences about healthcare. The stories reveal the shocking reality that each guest has faced on their healthcare journey that will arm you with what you need to get the most out of your healthcare experience. Tune in and power up. Holistic Health for Moms-Functional Medicine, Meal Planning, Weight Loss, Hormone Imbalance, More Energy, Bloating Jennifer Coble: Nurse Practitioner, Certified Functional Medicine Practitioner, Life Change Advocate, #boymom Hey Mama! Welcome to The Lifestyle Medicine Project. If you’re ready to finally commit to life-long health, feeling better, and improving your mental and physical health for good, you’re in the right place. Hi! I’m Jennifer Coble and I am a Nurse Practitioner, certified functional medicine practitioner, boy mom to 3, wife, Uber driver, lunchroom lady, cleaning lady, dog walker and much more… and I have a twang because I’m from GA. Basically, I’m a normal mom just like you who’s figured out the secrets to life-long health. I have a calling on my life to transform the way that you view and experience healthcare because I believe that traditional medicine is leading people astray. We don’t need to just give a pill for the ill and send people away. We need to empower people to have true lifestyle transformation both internally and externally… and most importantly commit and be disciplined to the process! This is where we’re going to dig into the root cause of what’s going on in you

URL copied to clipboard!