Kelly Baltzell - Communicating with Self-Awareness and Accountability on "Why Do Pets Matter?" hosted by Debra Hamilton #179

Kelly Baltzell, founder of Beyond Indigo, a marketing agency that helps progressive pet service providers get the word out about their businesses "to get more tails through the door" is joining us during this episode of "Why Do Pets Matter?" Beyond our never-ending passion for pets and the unconditional love they have for their people, we are both passionate about human communication. The kind of communication that reflects self-awareness, honesty, accountability, responsibility, and forgiveness -- first with ourselves and then with others.  In 2020 Kelly and I hosted a highly successful workshop called "Speaking The Right Words" to help professionals navigate their way through "reactive communications" while giving them tools to converse with others in a way that wouldn't be perceived as "offensive" -- a way of having empowering and curious discussions that lead to collaborative outcomes without being quagmired in defensiveness and negativity.   About Kelly Baltzell, M.A. Kelly is President and CEO of the Beyond Indigo family of companies, which she founded in 1997. Under her leadership, Beyond Indigo companies have developed all types of veterinary websites (small animal, exotic, specialty, equine, mixed animal) that now reach millions of people each year in multiple countries. As of 2013, Beyond Indigo Pets has worked closely with AAHA as a preferred provider, and in 2015 took part in their new Member Value Program for websites and marketing. Since 2015, Beyond Indigo has been a certified Google AdWords Partner, and works directly with Google. Additionally, Kelly has been a monthly columnist for AAHA Marketlink since 2011. She has also spoken and been published in Australia, New Zealand, Canada, and the UK. Kelly speaks frequently about marketing trends and website design at national and international conventions and private functions. Her goal is to keep people up-to-date with the latest information on digital marketing in an easy-to-understand manner. Kelly’s 20-years of experience, passion, and visionary approach to the industry make her an unparalleled leader in internet marketing. Kelly graduated from George Washington University with a degree in international affairs and economics and received her master’s degree in counseling and psychology from St. Mary’s. Kelly is a proud parent, currently living with her family in Minnesota.   Connect with Kelly: http://www.beyondindigopets.com/ https://www.facebook.com/beyondindigopets https://www.instagram.com/beyondindigopets/ https://www.youtube.com/user/beyondindigopets https://www.linkedin.com/in/kellybaltzell/ https://www.linkedin.com/company/beyond-indigo-pets