EPISODE · Oct 22, 2020
コスメ・化粧品・美容の総合情報サイト「＠コスメ」のCXに注目③
from KARTE CX VOX
今週は、日本最大級のコスメ・化粧品・美容の総合サイト「@cosme」の"サービス"を通したCX=顧客体験に注目していきます。ことし、原宿駅前におよそ600ブランドの品ぞろえを誇る「アットコスメ東京」をオープンしましたが、ネットも含めて「アットコスメ」として、今年はこれまでにどんな商品が売れたのか？ コスメネクスト代表の 遠藤宗さんにお話を伺いました！
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