EPISODE · Oct 22, 2020
コスメ・化粧品・美容の総合情報サイト「＠コスメ」のCXに注目①
from KARTE CX VOX
日本最大級のコスメ・化粧品・美容の総合サイト「@cosme」の"サービス"を通したCX=顧客体験に注目していきます。アットコスメは、ことし原宿に初の路面店「@cosmeTOKYO」をオープン。一体、どんな狙いがあるのか？「アットコスメ東京」を運営する「コスメネクスト」代表・遠藤宗さんにお話を伺いました。
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