La fin du démarchage sauvage episode artwork

EPISODE · Sep 1, 2026 · 22 MIN

La fin du démarchage sauvage

from Cbm Manager · host Daniel Metz

Le démarchage téléphonique "sauvage" ou non sollicité vit ses dernières heures en France. Depuis le 11 août 2026, le cadre légal s'est radicalement inversé : l'ancien dispositif Bloctel a définitivement fermé ses portes pour laisser la place à un régime d'opt-in strict (consentement préalable obligatoire).Dans cet épisode, nos hôtes décryptent cette réforme historique issue de la loi du 30 juin 2025. Nous faisons la distinction essentielle entre le démarchage sauvage (appels à froid sur des fichiers bruts, désormais interdits sans accord préalable) et le rappel légitime de leads entrants (les prospects ayant volontairement fait une demande de rappel en ligne).Au programme de cet épisode :Les nouvelles règles du consentement : Comment recueillir un accord libre, spécifique et éclairé, valable pour une durée maximale de 1 an ?Le guide de l'appelant : Le respect absolu des horaires (du lundi au vendredi, de 10h à 13h et de 14h à 20h, hors jours fériés) et le plafond strict de 4 tentatives d'appels maximum sur 30 jours.Des risques colossaux pour votre entreprise : Des amendes administratives pouvant atteindre 375 000 € pour les personnes morales et, surtout, la nullité de plein droit de tout contrat conclu à la suite d’un appel non conforme.La solution technologique : Pourquoi l'utilisation d'un logiciel CRM de pointe comme CBM Manager est devenue indispensable pour centraliser parfaitement vos leads, suivre vos consentements et archiver vos preuves pendant les 3 ans exigés par la loi ?Ne laissez pas la non-conformité menacer votre portefeuille clients. Écoutez notre guide complet pour transformer cette contrainte légale en levier de performance commerciale !Voir nos liens : https://bit.ly/4c5Waz5Abonnez vous a notre chaine : https://www.youtube.com/@cbm-manager/?sub_confirmation=1Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

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