藍海就在你身邊(035) l 藍海一點訣: 晶華酒店款待三部曲 – 備受款待的菁英

from 藍海就在你身邊 · host 台灣藍海價值創新研究中心

晶華酒店名聞遐邇的Robin’s牛排屋，這個Robin是誰呢？晶華酒店成立的第30年，遇到了新冠肺炎的衝擊，第一時間酒店就宣布不裁員，讓員工可以安心地繼續工作，成為疫情之下唯一獲利的國際飯店集團。一路以來，晶華都是這樣款待每一位員工。整個集團裡有許多從調酒師，從宴會廳業務等基層工作做起，或是從其他行業轉換跑道到晶華，後來擔綱集團重要職務，為集團開創新市場，甚至讓虧損的飯店重生獲利的案例。款待員工或許是晶華酒店集團能夠讓每一個住宿的旅客，用餐的顧客感受到款待其中一個很根本的原因，也是讓晶華能不斷轉型和成長的力量。留言告訴我你對這一集的想法： https://open.firstory.me/user/cl9ts2z2p05fh01w694erf5h1/comments Powered by Firstory Hosting

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藍海就在你身邊(035) l 藍海一點訣: 晶華酒店款待三部曲 – 備受款待的菁英

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