EPISODE · Jul 17, 2023 · 23 MIN

Layers of Change

from Transformation Professionals · host Rob Llewellyn

The view of transformation and change can often be one-sided as it takes on the language of the originator and doesn't translate well to those who don't understand that language. This means that a breakdown in communication can happen very quickly. Andrew Ward elaborates on ‘The Layers of Change’, which is a way to model a change so we can all understand it, whether you're from a UX, CX, architectural or business discipline.🏛 Join the FREE Enterprise Transformation & AI Hub → cxotransform.com/p/hub 🔍 Follow Rob Llewellyn on LinkedIn → in/robllewellyn 🎥 Watch Rob’s enterprise transformation videos → youtube.com/@cxofm 🎙 Part of the Digital Transformation Broadcast Network (DTBN)

What this episode covers

The view of transformation and change can often be one-sided as it takes on the language of the originator and doesn't translate well to those who don't understand that language. This means that a breakdown in communication can happen very quickly. Andrew Ward elaborates on ‘The Layers of Change’, which is a way to model a change so we can all understand it, whether you're from a UX, CX, architectural or business discipline. 🏛 Join the FREE Enterprise Transformation & AI Hub → cxotransfor...

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Layers of Change

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This episode was published on July 17, 2023.

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