Lead with Heart

Compassion doesn’t usually show up in employee handbooks—but it should. In this episode, Kallie and Kim talk with Heather Younger—TEDx speaker, author, and workplace empathy expert—about how small moments of awareness + action can create powerful connection and powerful teams. Learn how to: - Pause and listen beyond the words - Use micro-moments to make others feel seen and valued - Discern when and how to be vulnerable with your team - Put people in positions of strength where they’re motivated, supported, and empowered