Leader is who influence others: James Ong of Sedgwick

"In the era of hybrid working leaders need to be empathetic. They need to understand that there is no need for employees to stay logged in throughout the day and that the outcome matters over time span. Today, people are working from several locations and time zones. So, this calls for a difference between the traditional leadership and team management in hybrid environment. Today flexibility is the essence of leadership," said James Ong, CEO Asia of Sedgwick.