Leading at Scale Without Losing the Human Edge with Michelle Carter

In this episode, Jessy sits down with Michelle Carter, Executive Vice President at Mastercard, to explore what it takes to lead at scale without losing the human element. Michelle shares how self-awareness, diverse perspectives, and intentional reflection have shaped her leadership approach. She unpacks the tension between driving immediate results and building for long-term growth, and why motivation must be paired with accountability to create high-performing teams.From embracing automation to fostering collaboration across complex organizations, Michelle offers practical insight into modern leadership. Her message is clear: growth starts within, and the most effective leaders continuously evolve while creating environments where people are inspired to thrive....If you’d like support navigating your current leadership challenge, you can book a True Leadership Conversation with Ty here: https://calendly.com/onemountain/connection-callYou can also learn more about the True Leadership Approach at: https://www.onemountainleadership.com/testimonials