Leading Change, Feedback & Holding Your Own!

Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Episode 183 features callers from around the world unpacking their challenging conversations with Molly. Amanda calls in first, and her company has thrived the past few years by embracing change and continues to be in high growth mode. She’s excited about change, though has team members who seem averse to it. Amanda and Molly talk through how to understand the root of the disagreement, and the difference between all “agreeing” vs “aligning” on change. They also review key conditions for successful change. Next Ray, who works in government and leads a high-performing team, is charged up about innovating around feedback, including introducing a way to solicit 360 input from stakeholders across the organization. He’s mindful though, of not overstepping as has been in his new role for a year. Ray and Molly start with his own attitude on performance conversations, including worries, and how “transparency is our friend.” They also offer the aspirational opportunity of feedforward (Thank you Marshall Goldsmith!). (12:05) Then, Staci, who realized college wasn’t for her, and entered the trades inquiries about “climbing the corporate ladder” in a male-dominated profession without a college degree. Staci and Molly talk about her self-confidence and willingness to take the bull by the horn as tremendous assets. Keen to have her ideas taken seriously and feel heard, we go through what and how to communicate in ways where this comes through (34:10)! Don’t miss these top-of-mind conversations on all career phases—learn how to navigate work while being invaluable and true to yourself. Molly’s thought for the week: “Obstacles do not block the path, they are the path.” —Anonymous