Leading Change Management

Leading Change Management In this episode of MHEDA Talks, host Shari Altergott, CEO of The CX Edge, speaks with Andrea Jones, CEO of The Executagility Company and Principal at Andrea Jones Consulting (AJC) and an upcoming speaker at the MHEDA Convention in April. They discuss the concept of change management, the challenges organizations face when implementing change, and practical strategies for successful execution. Andrea explains the importance of understanding the people side of change, ensuring employee buy-in, and avoiding common pitfalls that cause change initiatives to fail. She also shares insights on leadership’s role in driving transformation and maintaining engagement in an evolving work environment. Key Topics Discussed Understanding Change Management in a Business Context Why Change Initiatives Often Fail The Role of Leadership and Middle Management in Driving Change Practical Strategies for Successful Execution The Impact of Remote and Hybrid Work on Change Management About Andrea Jones Andrea Jones is the Founder and CEO of The Executagility Company and Principal at AJC Company, specializing in change management and business strategy. She will be a featured speaker at the 2025 MHEDA Convention, leading two sessions: “I’m Too Busy – How to Execute Growth Initiatives” and “Three Tips for Big Change.” With extensive experience helping companies navigate transformation, Andrea brings practical advice and actionable insights to leaders looking to drive meaningful change.