Learn AI Secrets of Business Leaders

An episode of the The ActivateCX Podcast podcast, hosted by Frank Rogers, titled "Learn AI Secrets of Business Leaders" was published on August 12, 2024 and runs 33 minutes.

August 12, 2024 ·33m · The ActivateCX Podcast

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Summary

Get your AI Sorted https://activateCX.arroyo360.com ---- Watch Frank Rogers and Special Guest Hardy Myers from Contact Center AI LEADER Cognigy reveal how businesses can use ai contact center solutions to be more competitive and win in the market place. Here some great stories around how companies are using Ai ot GET and KEEP customers. Don't forget to subscribe for more tech updates! Chapters 00:00 The Cognigy Origination Story 01:07 Having the Senior Leadership Conversation ...

Episode Description

Get your AI Sorted https://activateCX.arroyo360.com

----

Watch Frank Rogers and Special Guest Hardy Myers from Contact Center AI LEADER Cognigy reveal how businesses can use ai contact center solutions to be more competitive and win in the market place. Here some great stories around how companies are using Ai ot GET and KEEP customers.

Don't forget to subscribe for more tech updates!

Chapters

00:00 The Cognigy Origination Story

01:07 Having the Senior Leadership Conversation

03:00 Is There a Dystopian CX?

04:24 Are You a Human?

06:56 The Act of Pre-Training the AI

08:30 The Cognigy Source of Truth

13:18 A Lifelong Journey of Iteration

24:51 Innovation includes Ethics

26:33 Flying Cars and Contact Centers

32:18 Today is a Better Day

33:19 Closing

#podcast #contactcenter #ai #customerservice #salesstrategy

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