Learn AI Secrets of Business Leaders

from The ActivateCX Podcast · host Frank Rogers

Get your AI Sorted https://activateCX.arroyo360.com----Watch Frank Rogers and Special Guest Hardy Myers from Contact Center AI LEADER Cognigy reveal how businesses can use ai contact center solutions to be more competitive and win in the market place. Here some great stories around how companies are using Ai ot GET and KEEP customers.Don't forget to subscribe for more tech updates!Chapters00:00 The Cognigy Origination Story01:07 Having the Senior Leadership Conversation03:00 Is There a Dystopian CX?04:24 Are You a Human?06:56 The Act of Pre-Training the AI08:30 The Cognigy Source of Truth13:18 A Lifelong Journey of Iteration24:51 Innovation includes Ethics26:33 Flying Cars and Contact Centers32:18 Today is a Better Day33:19 Closing#podcast #contactcenter #ai #customerservice #salesstrategy

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This episode is 33 minutes long.

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This episode was published on August 12, 2024.

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