Learning to Scale D2C Brands With Someone Who's Done it 50 Times episode artwork

EPISODE · Jan 12, 2026 · 48 MIN

Learning to Scale D2C Brands With Someone Who's Done it 50 Times

from ChaiNet: The Agentic Commerce Podcast · host Kirti Pandey

On this episode of ChaiNet, Kapil Khanna, co-founder of On-Chair Marketing and Wizon Media, reveals why most D2C brands fail by scaling ads too early and ignoring what actually matters.We discussed:* Why he pivoted from selling glucometers on Amazon to building marketing agencies* The ROAS trap: why this popular metric actually hurts growth* Funnel leaks that make brands lose money before checkout* Seven deadly mistakes, like weak unit economics and no repeat customer strategy* When organic posting wastes time vs when to focus on paid ads* How quick commerce changes everything for D2C survivalKapil shares the contrarian truth fix your foundation before spending on ads. Perfect for D2C founders, marketers, and ecommerce builders.Listen to Kapil Khanna on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com

Episode metadata supplied by the publisher feed · Published Jan 12, 2026

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Learning to Scale D2C Brands With Someone Who's Done it 50 Times

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