PODCAST · business
ChaiNet: The Agentic Commerce Podcast
by Rachit Magon
ChaiNet is a podcast where we talk about the future of AI and ecommerce with the founders, builders, experts and brands to understand how do agentic commerce services improve the shopping experience of tomorrow. chainet.substack.com
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69
Building a Luxury Fashion Platform from Africa to the world
On this episode of ChaiNet, we sit down with Samuel Ade, founder of Ilana, a luxury fashion platform creating pathways for Black fashion designers.Ilana means “pathway” in Yoruba. The platform was born from Samuel’s mother’s dream of seeing her designs sold globally. Today, Ilana offers free mentorship and a scholarship fund powered by every sale.We talk about his mother’s story, launching during COVID, giving away mentorship for free, and who actually decides what counts as luxury.If you believe talent is everywhere but access is not, this one’s for you.Listen to Samuel Ade on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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68
Your Shopify store is bleeding money every second. Where is the leak?
On this episode of ChaiNet, we sit down with Sidharth Sahni, Co-Founder of Helium.Someone clicks your ad. Lands on your page. Then leaves. Most brands call this a bounce rate and buy more traffic. Sidharth thinks that’s the most expensive mistake in D2C.Helium uses AI to adapt storefronts in real time for each visitor.Sidharth talks about:* What happens in the first thirty seconds in a store?* Why founders misdiagnose conversion as a traffic problem.* What he built first that didn’t work.* What a fully autonomous Shopify store looks like in three years.If you’re still blaming traffic for your conversion problem, this one’s for you.Listen to Sidharth Sahni on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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67
He built a ₹3,000 device that does what a ₹70,000 one does.
On this episode of ChaiNet, we sit down with Hunny Bhagchandani, founder of Torchit Electronics.After watching a visually impaired mentor get hurt, Hunny spent three years and built 16 prototypes. Today, his device Saarthi, sells for ₹3,199 compared to German alternatives at ₹70,000 and has shipped to 50,000 people across 40 countries.We talk about walking off Shark Tank without a deal, blindfolding himself live on TV to demo the product, and how AI is changing life for the visually impaired.If you want to hear what building with purpose actually looks like, this one’s for you.Listen to Hunny Bhagchandani on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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66
How This Founder is Bootstrapping a Protein Popcorn Brand in India
India is protein-deficient. So I turned the country’s favourite snack into the solution.On this episode of ChaiNet, we sit down with Razia Ali, founder of Poptein, India’s first protein popcorn.After 20 years at Dell, AMD, and Yahoo, Razia walked away with a few lakhs, a WhatsApp number, and a Wix website. Four months later, she’s bootstrapping a clean-label protein popcorn brand.We talk about why she left corporate, why popcorn instead of protein bars, what it costs to stay clean on ingredients, and how AI made building easier than it would have been in 2018.If you’ve thought about leaving corporate to build something, this one’s for you.Listen to Razia Ali on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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65
I started an e-commerce business with a satellite dish and zero customers. AI is the easy part.
On this episode of ChaiNet, Asgar Dungarwalla, founder of GiftsOnline4U, shares his journey from the RAF to building an e-commerce business in 2007, when people were scared to use credit cards online.Today, his team of five sells over 4,500 personalised products, including AI-generated caricature gifts made from customer photos.In this conversation, Asgar talks about:- What e-commerce looked like before the internet was trusted.- How he survived 19 years of constant change.- What mobile, social, and AI actually did to his business.- Why he’s not afraid of AI and you shouldn’t be either.- One mistake he sees founders repeat again and again.If you think AI is the hardest part of e-commerce, listen to this.Tune in to ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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64
Nobody takes you seriously unless you know finance, tech, and ops.
She spent 28 years climbing the corporate ladder. Won awards. Did everything right. Then one day, she threw all those trophies in the trash and walked away.Today, Shilpa Arora is the only woman among five co-founders at Insurance Samadhan, a company that has recovered over ₹220 crore for Indians cheated by their own insurers.She also pitched on Shark Tank. And has a lot to say about what it actually takes to be taken seriously as a woman founder.If you’ve ever felt invisible in a room full of decision-makers or wondered whether you need to know everything before you lead this conversation will hit different.Listen to Shilpa Arora on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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63
Why Most Brands Buy Martech and Never Actually Use It
On this episode of ChaiNet, we sit down with Burak Karabulut, co-founder of Boost Up Solutions, a consultancy that helps brands actually get value from the martech they’ve already paid for.After four and a half years at Insider Turkey’s first software unicorn, Burak watched brands sign six-figure deals, get excited about flawless demos, and then fail to use the platform three months later. That gap between buying and using became the foundation for his own company.Key insights from the conversation:* How expensive martech ends up unused, and who owns the failure.* What separates brands that get value fast from those that never do?* Why vendor case studies rarely match a brand’s actual situation.* How Boost Up delivers implementation faster than in-house teams.* What AI features brands buy but never turn on.* What Indian D2C brands are about to get wrong as they spend big on martech.If you’re sitting on a martech stack that isn’t delivering this one for you.Listen to Burak Karabulut on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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62
Nobody believed in Mushrooms, so we built the market ourselves.
On this episode of ChaiNet, we sit down with Jashid Hameed, co-founder of Nuvedo India’s first premium functional mushroom brand.After IIM Indore and a career managing 25 fast-fashion stores, Jashid walked away to grow mushrooms. When he entered the market in 2021, it was practically empty. Even on Shark Tank, one shark had to be told that mushrooms are fungi, not plants. Today, Nuvedo has created a category from scratch.Key insights:- Why did he leave a structured career to pursue something that didn’t exist?- How to launch when you can’t advertise without first educating your audience.- The Shark Tank moment, no deal, but a 1,100% traffic surge.- Where AI fits in a business, blending science with wellness.- Building a community that failed once and why he’s attempting it again.- Bootstrapping to a crore in revenue and knowing when funding actually matters.- What IIM didn’t teach him that the farms did.If you’re building in a category that doesn’t yet exist, this conversation is your playbook.Listen to Jashid Hameed on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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61
0 Raised, Crores Built. Why this founder said no to the sharks
On this episode of ChaiNet, we sit down with Lokendra Tomar, founder of Diabexy India’s first and largest manufacturer of low glycemic load food products.Lokendra spent years selling diabetes medication at Sun Pharma, but something bothered him: he was selling management, not a solution. He left, started nutrition consultations, and built Diabexy. Today, the brand has ₹16 crore in revenue, 2.1 million YouTube subscribers, and a 70% repeat purchase rate all with zero VC money and zero debt.Key insights:* Why did he walk away from selling drugs to build a real solution.* The Shark Tank moment when he said no to 20% equity.* How bootstrapping for eight years shaped the business.* Why 2.1 million YouTube subscribers became his moat.* What AI means for a brand where the founder is the trust.* How does he sell premium products in a price-sensitive market.If you’re a founder wondering whether to raise or bootstrap, this one’s for you.Listen to Lokendra Tomar on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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60
What 200+ Brands Taught Me About Winning on Amazon
On this episode of ChaiNet, we sit down with Nirav Bhatt, founder of Sellers Umbrella, an Amazon agency that has managed over 200 brands and more than $5 million in ad spend. After six years at one of India’s top Amazon agencies, Nirav built his own firm to help founders move past guesswork and build real growth on the platform.Key insights from the conversation:* What separates winning Amazon sellers from those who struggle.* Why Amazon should be a primary channel, not an afterthought.* How the first 90 days set the trajectory for the entire first year.* When PPC becomes a crutch instead of a growth tool.* Why inventory decisions are actually SEO decisions.* The most common mistake across 200+ brands.* How AI-driven automation is changing Amazon advertising.* The one thing to do tomorrow if you’ve never sold on Amazon.If you’re an Indian D2C founder who has been overlooking Amazon, this episode gives you the real playbook.Listen to Nirav Bhatt on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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59
19 Years Delivering Fuel. 3 Years Delivering Confidence.
On this episode of ChaiNet, we sit down with Charles Roche, co-founder of The Roche Hair Experience. After 19 years in fuel logistics, Charles left a stable career to build a wig company built around one belief: losing your hair should not mean losing your confidence. He opens up about the moment he decided to start, the first six months of building while still working full-time, the hardest conversations he's had with clients, and what nineteen years of logistics taught him about running a deeply human business. If you've ever wondered whether your current skills could build something completely different, this conversation is for you.Listen to Charles Roche on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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58
Why Your Brand Needs a Community Before It Needs More Customers
On this episode of ChaiNet, we sit down with Seena and Reyana, co-founders of SheR HQ, a platform that helps health and wellness brands build online communities people actually want to be part of. Both founders have deep experience inside some of India’s most interesting health companies, Seena at Rocket Health, and Reyana leading content at Rocket Health and building community at Databeats in Singapore. In this conversation, they make the case for why brands need community before they need more customers, what separates a real community from a WhatsApp group nobody talks in, and where a D2C founder with thousands of customers but zero community should start on day one. They also unpack the most common mistakes brands make, how to keep spaces safe when people share personal struggles, and whether AI makes the community more valuable or less in an era of automated content. If you’ve ever wondered whether community is actually worth the effort, this one will change your mind. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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57
What D2C Brands Must Do Before AI Agents Become The Buyer
On this episode of ChaiNet, we sit down with Anant Bhat, Co-founder and CTO of Paperflite.After a decade at Cognizant, Anant left to build a content intelligence platform. But today, we’re talking about what happens when AI agents become the shoppers instead of humans.In this conversation, Anant breaks down:* What changes when AI agents shop on behalf of consumers?* Whether great creatives still matter when the buyer isn’t human.* What “AI-ready content” actually looks like for D2C brands.* How AI will reshape India’s D2C market.* Concrete steps founders should take to prepare for the AI agent era.* The biggest mistakes brands are making with AI right now.If you’re a D2C founder wondering what agentic commerce means for your business, this episode is for you.Listen to Anant Bhat on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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56
Will AI Agents Kill or Supercharge Handwoven Craft Commerce?
On this episode of ChaiNet, we sit down with Amit Singha, founder of Anuprerna.Amit left a high-stakes M&A career at Infosys to go back to his roots in West Bengal. Today, he works alongside artisans who carry 200-year-old traditions, connecting them to modern markets.In this conversation, Amit opens up about:* What made him walk away from corporate life to count handloom threads in a village?* The on-ground reality of working in weaver clusters that nobody talks about.* How he’s solving the brutal working capital gap in artisan commerce.* What “technology-enhanced” actually means when you’re working with handloom weavers.* The big question: What happens when AI agents start making purchase decisions for consumers?* Whether AI becomes the biggest advantage artisan brands have ever had or their biggest threat.* India’s China+1 moment and why global ethical fashion brands aren’t already calling.* The thing he built that he was confident about, and later realized he was completely wrong.* His advice to anyone wanting to build a sustainable artisan brand in India.If you’re wrestling with what AI means for human-centered businesses, this one’s for you.Listen to Amit Singha on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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55
They Said India Wasn't Ready. He Moved From New York City & Proved Them Wrong.
On this episode of ChaiNet, we sit down with Matthew Taff, co-founder of Natch.Matthew landed in Mumbai from New York and saw something most locals had stopped noticing a gap in the market for honest, premium snacks. In 2017, he and his wife Meher took the leap.Eight years later, they’re still here.In this conversation, Matthew opens up about:* What jumped out at him when he first walked into an Indian supermarket was* The moment an observation became a business idea.* The hardest year in eight years of building.* Whether being an outsider was an advantage or a disadvantage.* What nobody tells you about building a premium brand in India.* His advice to founders with a small budget and a lot of conviction.If you’re building something in a market you didn’t grow up in or just need to hear what patience and clarity actually look like, this conversation is for you.Listen to Matthew Taff on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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54
16 years reading stock charts, then he jumped into pet care.
On this episode of ChaiNet, we sit down with Manish Paul, founder of MoePuppy.After his dog Juno passed away because he couldn’t get a vet in time, Manish walked away from a 16-year trading career to build something that mattered. His first venture, Monkoodog, grew to real revenue and made it to Shark Tank India auditions, but eventually had to shut down.Most people would have stopped. He started again.Today, MoePuppy is competing against funded giants with zero external capital, all because his German Shepherd needed better skincare products.In this conversation, Manish opens up about:* The moment that made him leave finance forever.* Why Monkoodog looked successful but was breaking inside.* How a former trader learned to formulate pet products.* Competing against $50M+ brands as a bootstrapped founder.* What failure taught him about himself.* His advice for new founders.If you need to hear what persistence actually looks like, this one’s for you.Listen to Manish Paul on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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53
What a Million Meals of Pet Food Taught Me About E-commerce
On this episode of ChaiNet, we sit down with Ravi Rathi, founder of BLEP Pet Food.After a decade in banking, defense tech, and political consulting, Ravi’s world shifted when his German Shepherd, Max, got sick from premium kibble. That personal crisis led him to question what actually belongs in a pet’s bowl. He left his career to find answers.Today, BLEP has delivered over a million meals to thousands of pet parents with just seven people on the team.In this conversation, Ravi opens up about:* The moment his dog got sick, and why it made him question everything.* What it took to build a pet food brand that earns an unusually high repeat purchase rate.* Treating customer education like a political campaign teaching pet parents how to read ingredient labels.* Navigating the brutal timing of finding product-market fit just as giants like Reliance and Godrej enter the category.* The operational reality of building in pet food: retort packaging, cold chain logistics, and manufacturing partnerships.* What selling across platforms like Shopify, Amazon, and quick commerce reveals about how people discover and buy.* India’s pet economy is growing fast, but is still largely untapped for commercial brands.If you’re building in consumer goods or navigating the messy middle of India’s startup ecosystem, Ravi’s story offers a rare look at what it actually takes to compete when the giants show up.Listen to the full conversation with Ravi Rathi on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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52
From Being a Showrunner to Pitching to Sharks
On this episode of ChaiNet, we sit down with Jigar Mehta, founder of Honey Twigs, India’s first squeezable honey brand.For 2.5 years, Jigar was a showcaller at Kingdom of Dreams, controlling every second of 250 performances and working with the biggest names in entertainment at the IIFA Awards. He had the kind of career most people in live entertainment dream about. Then he walked away.Years later, he stood on Shark Tank India pitching something completely different: honey in plastic sticks.In this conversation, Jigar breaks down:* Why he chose B2B distribution over the viral D2C playbook.* The real story of what happens after the Shark Tank cameras stop rolling.* How he got Starbucks as a customer with zero brand recognition.* What surprised him most about expanding internationally was* Building competitive moats in a commodity category like honey.* How he uses AI to improve efficiency across operations.Honey Twigs didn’t reinvent honey. They reinvented how people experience it.Tune in to hear Jigar Mehta’s full story on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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51
Why 90% of Gyms Are Designed to Fail Their Members
Most fitness brands make money when you quit. You sign up, stop showing up, and they keep charging. Anish Menon thinks that’s broken.He spent four years inside The OutFit Gym learning the business, watching what worked, what didn’t, and why most people never see results. Then he built LIFTR Strength and Conditioning on a simple bet: align the gym’s incentives with the members’ goals.Eight locations later across India, Sri Lanka, and Dubai, he’s proving it works. All without taking a rupee from investors.In this episode, we get into:* Why he left software engineering at Accenture to chase fitness.* The four years he spent learning before launching and why that mattered.* How traditional gyms are designed for member failure (and why they don’t even realize it).* The 6-week transformation model that flips the script.* Building community when most gyms feel like lonely treadmills in a row.* Expanding to three countries on zero funding and the partnership model that made it possible.* Competing against funded giants by being smaller, sharper, and more honest.If you’re building something, questioning your career, or just tired of paying for a membership you never use, this one’s for you.Listen to Anish Menon on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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50
From Zero Fashion Knowledge to Shark Tank: Building Guugly Wuugly
On this episode of ChaiNet, we sit down with Ravi Gupta, founder of Guugly Wuugly, a father who turned a frustrating shopping trip for his daughter into a D2C kidswear brand.With no fashion background, he couldn’t even tell cotton grades apart. Ravi left his IT job at Wipro to build something meaningful. He traveled thousands of kilometers across India, visiting manufacturers and learning textiles from scratch. Then came the hardest decision, mortgaging his family home to fund the dream.In this conversation, Ravi breaks down:* Why does he spend nine months learning before launching an anti-MVP approach in a world obsessed with speed?* The conversation with his wife before putting their home on the line.* What it actually takes to get into Shark Tank India.* Walking into the tank, facing the sharks, and hearing “no” on national television.* What happened after the episode aired was the reality of life post-Shark Tank.* Serving thousands of customers while figuring out sustainability.If you’re a founder, dreaming of leaving corporate, or just love stories of pure conviction, this conversation will stay with you.Catch the full episode with Ravi Gupta on ChaiNet now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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49
How Brands can Build a Hiring System Using AI - Bella, Jump Consulting
On this episode of ChaiNet, we welcome Bella Vasta, a 20-year veteran of scaling service businesses, a former National Pet Sitting Business of the Year winner, and now an AI optimization strategist.Bella knows the struggle firsthand: the systems every growing business needs (hiring, onboarding, operations) rarely get built because creating them feels like work that pulls you away from the business. Her mission? To change that.We dive into:* Why operational systems are the missing piece in most service-based businesses.* How to build a hiring system using AI, not by replacing humans, but by creating structure.* The difference between using AI as a shortcut vs. using it as a foundation for scale.* What she learned from selling multiple businesses and how that shaped her AI philosophy.* A practical 101 on how AI systems actually get built by someone who’s done it.If you’re a founder, business owner, or operator stuck in hiring chaos or operational overwhelm, this episode gives you a blueprint for building systems that stick.Tune in to hear Bella Vasta on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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48
She Built a Gourmet Brand When India Wasn’t Ready for It
On this episode of ChaiNet, we sit down with Apeksha Jain, Founder & CEO of The Gourmet Jar.In 2012, long before clean labels and D2C food were mainstream, Apeksha launched a gourmet condiments brand in India with zero preservatives, small batches, and premium pricing. Growth was painfully slow for years, but she stayed committed to quality when shortcuts could have accelerated everything.Today, The Gourmet Jar has sold 2.5 million jars and helped redefine Indian gourmet proving that conviction and patience can build something lasting.We explore:* Why did she start when no one believed Indians would pay a premium for local gourmet products?* The reality of painfully slow growth and the moment she almost quit.* Staying stubborn on clean ingredients, even when it hurts financially.* What building a slow business teaches you that fast growth cannot.* Her advice for founders who feel too early, too small, or too niche.If you’re building with patience, betting on quality over quick wins, or simply need a reminder that meaningful brands are built over years not months this episode is for you.Listen to Apeksha’s journey of conviction on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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The shark tank founder building a community first pet brand
On this episode of ChaiNet, we sit down with Darshankaur Khalsa, co-founder of Pets of Paradise.After pitching dog ice cream brand Waggy Zone on Shark Tank India and receiving five “nos,” Darshankaur didn’t quit. Instead, she transformed her vision, merged into Pets of Paradise, and shifted focus to serving India’s massive first-time pet parent market.We dive into:* What she learned from scaling Waggy Zone to 200+ stores before Shark Tank* How hearing “no” on national television fueled a bigger, more resilient business model* Why an authentic, human-driven community beats AI-generated content even in a tech-first world* Competing as a bootstrapped brand in a category crowded with funded rivals* Building trust as a certified pet wellness coach in an industry driven by transactions* Her advice to women founders on resilience, category creation, and community as a core strategyIf you’re building in D2C, pet care, community-led commerce, or navigating life after a “no,” this episode is packed with real, relatable founder wisdom.Tune in to hear Darshankaur’s unfiltered journey on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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Shark Tank Woman Founder on Building India's Only Men's Rental Platform
On this episode of ChaiNet, meet Shweta Poddar, founder of CandidMen India’s only men’s-only rental fashion platform. A woman founder in the world of men’s formalwear, she built a profitable, bootstrapped brand by ignoring conventional startup wisdom.Shweta’s journey began when her own data revealed a clear mismatch her inventory was women’s, but her customers were men. Instead of following the crowded women’s fashion market, she doubled down on men’s formalwear, renting premium sherwanis and tuxedos at a fraction of retail price.We explore:* Building a men’s-only brand as a woman founder and how it became her advantage.* Why she pivoted from online-only to opening six physical stores, and where most sales actually happen.* How CandidMen stays profitable in an industry where funded competitors burn cash.* Her real Shark Tank experience before, during, and after the tank.* The unglamorous truths of running a rental business: fraud, perception, and unit economics.If you’re building a brand, thinking about rental, or just tired of the same old D2C playbook, this conversation is a refreshing lesson in building differently.Tune into ChaiNet to hear Shweta Poddar’s unfiltered founder story. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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Our Shark Tank Episode Went Viral & then we got 16.4K orders in a week.
On this episode of ChaiNet, we sit down with Aasis Katyal, founding member of GOAT Life, just seven days after their game-changing Shark Tank India appearance.While the spotlight showed five Sharks fighting to invest, the real story unfolded off-camera over 16,000 orders flooding in within a week, backend systems pushed to the limit, and a 15-person team operating under unprecedented pressure.In this raw, real-time conversation, Aasis pulls back the curtain on what viral growth truly looks like from the inside:✅ The first chaotic hour after the episode aired and the first order.✅ How “backend chaos” met “inside clarity” to keep operations running.✅ Why quick commerce (like Blinkit) drove nearly half of all sales.✅ The compressed lessons learned in 7 days that normally take startups years.✅ Managing team exhaustion while scaling production and maintaining quality.✅ The honest prep that worked, what didn’t, and what they wished they’d done.If you’re building a D2C brand, preparing for your own breakthrough moment, or simply want to understand the reality behind viral success, this episode is an unfiltered look at scaling under fire.Hear the full story with Aasis Katyal on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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He Used NASA Tech to Sell 3M Indian Meals, Completely Bootstrapped
On this episode of ChaiNet, we speak with Denil Dedhia, founder and CEO of Bowlful Foods, a bootstrapped D2C brand bringing authentic, convenient Indian meals to the world through freeze-drying technology.Tired of bland ready-to-eat options while studying abroad, Denil returned to India and bet on an overlooked food-tech method to preserve taste, nutrients, and authenticity. Without outside funding, he has since scaled Bowlful into a global brand, offering a wide range of dishes that rehydrate in minutes.We dive into:✅ Why he chose freeze-drying over conventional ready-to-eat methods.✅ How he built and scaled a capital-efficient food brand from the ground up.✅ The unique challenges of competing against established giants without VC backing.✅ Navigating price sensitivity while maintaining a premium positioning.✅ Why did he develop a specialized product line for niche dietary needs?If you’re building in D2C, foodtech, or are curious about bootstrapping with patience and product belief this episode offers honest, actionable insights from a founder who’s done it.Listen to Denil Dedhia’s story on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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43
What Your Genes Reveal That Made Him Start Over at 40
On this episode of ChaiNet, we speak with Masroor Lodi, founder of Unlock Fit, a pioneering wellness platform that builds AI-powered health programs based on your DNA.After a successful career at Unilever, Sanofi, and founding The Entrepreneurship School, Masroor walked away at age 40 when genetic data revealed a truth he couldn’t ignore: most wellness plans are generic, but our bodies are not.We explore:✅ The genetic discovery that made him reset his entire career.✅ What your DNA reveals about diet, fitness, and health that wearables and trackers cannot.✅ Why he transitioned from teaching entrepreneurship to becoming a student again.✅ How combining genetic insights with AI creates truly personalized wellness.✅ The future of predictive health and what genetics can tell you about your well-being years in advance.If you’re in healthtech, interested in AI-driven personalization, or curious about building from a truly foundational insight, this episode is for you.Listen to the full conversation with Masroor Lodi on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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From Mechanical Engineering to a $65K MRR D2C Company. Rishabh, Wellbi.
On this episode of ChaiNet, a mechanical engineer turned operator shares how a semiconductor supply chain career became the launchpad for a D2C fashion brand in India serving 1 lakh+ customers and doing around $65,000 in monthly revenue.We discussed:* Moving from engineering and supply chain into fashion without formal fashion training, and scaling 5x by focusing on business fundamentals and complementary co-founder skills.* Finding an edge with bamboo-cotton essentials, prioritising comfort, fabric innovation, and repeat customers over chasing trends.* Using engineering rigor and AI tools for material research, quality control, demand and inventory planning, and AI-powered customer service in a SKU-heavy category.* The reality of D2C unit economics at $65K MRR in India and why the focus is on sustainable profitability, not vanity growth.The contrarian truth is that you don’t need fashion school if you bring operator discipline, systems thinking, and smart use of AI. Listen to this story on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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41
How a Father Built India's Most Fashion-Forward Period Brand
On this episode of ChaiNet, Mahipal Singh, founder of Revaa, reveals how a father’s lockdown experience sparked a bold period care brand that rejects stigma and disposables.We discussed:* His pivot from 23 years in hospitality to building Revaa during the pandemic* The “wrong founder” problem: a man destigmatizing menstruation* Why the category’s soft, apologetic positioning fails—and Revaa’s unapologetic alternative* Reusables over disposables: the harder path for sustainability* AI’s role in brand-building, from design to customer touchpoints* Hospitality principles for operations and loyalty in long-lasting products* Measuring societal change beyond revenueMahipal shares the contrarian truth: bring an outsider’s lens to treat periods with dignity, like family care. Perfect for purpose-driven founders, femcare innovators, and mission-led builders.Listen to Mahipal Singh on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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AI Is Making Fast Fashion Faster. He's Betting on Shirts That Last For Years.
On this episode of ChaiNet, Karthik Koppula, founder of Islands of Loom, shares his journey from optimizing speed at Amazon and Zomato to creating anti-fast fashion with organic fabrics, natural dyes, and small-batch handwoven production.We discussed:* Why did he leave high-speed logistics for deliberately slower craftsmanship* Business model of products designed to last years, not months* How identical mall racks create opportunity for differentiated brands* Physical retail is the new battleground when products look the same* AI’s role in his low-tech artisanal approach vs fast fashion’s AI arms race* Website experience, ecommerce challenges, and customer support strategiesFrom supply chain expert to sustainable commerce founder, Karthik reveals how constraints become competitive advantages.Experience Islands of Loom’s contrarian approach on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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39
What Building a 2.5 Crore Brand Teaches You Ecom
On this episode of ChaiNet, we speak with Tanay Gaur, co-founder of boutique Shopify agency Windborne Solutions and founder of GlidingGear, a premium D2C leather accessories brand.What’s rare? He lives in two worlds at once, advising e-commerce brands while risking his own capital to run his business. This dual lens gives him a unique filter for what drives real revenue vs. what’s just marketing hype.We dive deep into the raw truths of today’s AI-driven commerce landscape:✅ Why popular agency growth tactics often fail when you’re the one spending money.✅ Which AI tools actually move revenue and which are just shiny objects?✅ How to talk to Shark Tank-level founders about what they really need.✅ Where D2C is heading: from AI-generated visuals to chatbots that close sales.If you’re building, scaling, or advising ecommerce brands, this is an unfiltered look at what works when real money is on the line.Listen to the full episode with Tanay Gaur on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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38
Learning to Scale D2C Brands With Someone Who's Done it 50 Times
On this episode of ChaiNet, Kapil Khanna, co-founder of On-Chair Marketing and Wizon Media, reveals why most D2C brands fail by scaling ads too early and ignoring what actually matters.We discussed:* Why he pivoted from selling glucometers on Amazon to building marketing agencies* The ROAS trap: why this popular metric actually hurts growth* Funnel leaks that make brands lose money before checkout* Seven deadly mistakes, like weak unit economics and no repeat customer strategy* When organic posting wastes time vs when to focus on paid ads* How quick commerce changes everything for D2C survivalKapil shares the contrarian truth fix your foundation before spending on ads. Perfect for D2C founders, marketers, and ecommerce builders.Listen to Kapil Khanna on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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37
Reprogramming Fashion's DNA to Sustainability with Technology
On this episode of ChaiNet, Rachna Sarup, founder of B77 Lifestyle, shares her journey from 25 years as a garment exporter to revolutionizing sustainable fashion. She reveals how the industry produces massive carbon emissions and sends most garments straight to landfills.We discussed:* The exact moment she realized business as usual was destroying the planet* Making fabric from Himalayan wild grass and organic roses* 3D body mapping tech that dramatically cuts returns* Gen Z paradox: claiming they’ll pay more for sustainability, yet fast fashion thrives* AI’s role in fashion and Big Tech’s growing emissionsRachna proves sustainable fashion can look good and do good. Perfect for engineers, founders, and conscious consumers.Listen to the full episode with Rachna on ChaiNet. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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36
Building a $4M Empire When Everyone Said AI Would Replace Recruiters
On this episode of ChaiNet, Priyanshu Soni, founder of Agylex Global and Director of Sprinx, shares how he built a multi-million dollar international staffing business in an era where AI was supposed to kill HR.He breaks down why he bet on recruitment when others were running scared, what human recruiters can do that AI cannot, and how to use AI as a tool while still prioritizing cultural fit and human potential.If you are in talent, leadership, or navigating AI disruption in any industry, this episode is a masterclass in adapting, future-proofing your career, and betting on human judgment. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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35
The Engineer Who Realized Ecom Is Optimizing the Wrong Thing
In this episode of ChaiNet, we sat down with Noel Mathew, founder of Skie Labs and creator of Shopscan. After years of witnessing performance issues destroy stores at scale at Fynd, Noel built an AI tool to identify hidden conversion killers that cause stores to quietly bleed revenue due to slow loads and broken experiences.We discussed the reality check of how many potential sales are lost to poor infrastructure, and why store owners often focus on the wrong things.Key topics covered included: ✅ The paradox of spending heavily on ads while the store’s foundation hemorrhages conversions. ✅ Why faster stores convert significantly better, and exactly what breaks first when yours is slow.✅ Insights gained from using AI to audit millions of live production pages. ✅ An analysis of Shopify’s new native AI tools for reporting and fixing issues.✅ Actionable advice for store owners on what to check immediately to stop losing sales.This podcast is a must-listen for anyone looking for practical insights on solving expensive hidden challenges. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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34
What Managing 166+ Stores Tells Us About Shopify AI
In this episode of ChaiNet, we speak with Hitesh Matlani, who oversees the performance of over 166 Shopify stores. We explore the urgent question for every merchant and agency: what happens when AI tools become standard inside every e-commerce platform, and does this make human expertise obsolete?Hitesh explains that the value of an agency is shifting from technical implementation to strategic curation and emotional intelligence. He breaks down which AI features actually drive sales, which often fail in practice, and why a merchant’s strategy now matters more than their access to tools.Listen to the full episode for a clear view of what it takes to win in e-commerce when everyone has the same AI and how to build a business that lasts beyond the hype. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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33
How a real estate broker built a $60K MRR AI company without writing a single line of code
On our latest ChaiNet episode, Chris Baxter, co-founder of Aeva AI, shares how he built an AI receptionist for health clinics to significant monthly revenue without a technical background.Chris spent years in real estate, making thousands of calls and seeing firsthand how missed calls lose business. He later discovered clinics faced the same problem. So, with no coding experience, he and his co-founder created Aeva, an AI phone assistant that books appointments and supports receptionists, not replaces them.We discuss:* Moving from real estate to SaaS without writing code* Nailing product-market fit in the allied health space* Growing to a strong MRR in under a year without venture capital* Competing against funded companies as a bootstrapped team* Why niching deep beats building another generic AI toolFor non-technical founders, operators, and anyone building with AI, this is a real-world look at how to turn domain experience into a scalable product.Tune in to learn how understanding a problem beats having a technical pedigree. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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32
How will we sell online when AI does the shopping?
🎙️ On our latest ChaiNet episode, Dhruv Kantak, Business Head of SEO at Hovers, explores what happens when AI becomes the world’s biggest shopping engine.Dhruv has driven millions in organic traffic for e-commerce and D2C brands. But now, as AI rewrites search and consumers ask chatbots for buying advice, traditional product pages and SEO tactics face obsolescence.We discuss:✅ The urgent shift from SEO to Answer Engine Optimization (AEO)✅ How D2C brands survive when AI curates products directly✅ Why metrics like keyword rankings are losing meaning✅ What actually drives growth in a zero-click search landscape✅ Building marketing careers as the rules change in real timeFor founders, marketers, and anyone growing a brand online, this conversation breaks down what to do when search stops sending traffic and where real opportunity lies now.Tune in for a practical look at the future of organic visibility. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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31
Why India's Next Retail Revolution is Being Built from Lucknow & Not Bangalore
Our latest guest on ChaiNet is Nikhil Sewak, the founder and CEO of Yett. He’s building an AI-driven discovery platform for offline retail, drawing lessons from 16 years of building distribution networks across UP, Bihar, and other tier-two cities.We explore: ✅ His journey from mechanical engineering and manufacturing to recognizing the gap in offline retail discovery. ✅ How Yet helps shoppers find malls, hubs, and stores with a chatbot that answers local retail questions. ✅ The challenges and triumphs of onboarding 2,500+ retailers who aren’t tech-savvy. ✅ Why tier-two cities like Lucknow, Indore, and Agra are where physical retail’s future is being built.This conversation provides a focused look at innovation, resilience, and the practical application of AI in markets where offline shopping still retains its charm.Listen now for insights on why retailers are receptive to digital adoption, how to build trust in non-technical markets, and why the currency of relationships, not transactions, drives growth in physical retail. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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30
This YC Founder Left Meta To Build an AI For Presentations
Our next guest on ChaiNet is Anmol Sood, co-founder of Alai (YC W24). Anmol made a significant leap from a prestigious career at Meta to build an AI-native presentation tool that transforms how ideas are communicated.We’ll talk about his bold decision to leave one of tech’s most coveted roles for the high-stakes world of AI entrepreneurship. We’ll also dive into what truly sets Alai apart in the crowded presentation software landscape.Things like:✅ The profound motivation behind leaving Meta as a Staff Engineer to build an AI presentation startup.✅ How Alai’s AI helps users create clear, compelling, and context-aware presentations.✅ What makes Alai’s approach uniquely effective in a market filled with AI slide generators.✅ Anmol’s candid perspective on the future of human communication in an AI-augmented workplace.✅ The challenges and learnings from transitioning from a big-tech engineer to a founder.✅ Honest advice for anyone considering a similar career jump from a secure, high-profile role.If you’re interested in innovative AI tools for communication, contemplating a major career pivot from big tech to startups, or want to learn about building from zero in the competitive AI space, this conversation is a must-watch. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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29
Why Not Leaving McKinsey Was Scarier Than Starting an AI Startup
Our next guest on ChaiNet is Yuliya Fomina, co-founder of Tailo. Yuliya made a significant leap from a prestigious consulting career to build an AI agent platform that transforms website visitors into customers through dynamic demos and conversations.We’ll talk about her bold decision to leave corporate stability for the high-stakes world of AI entrepreneurship. We’ll also dive into what truly sets Tailo apart in the crowded sales automation market.Things like: ✅ The profound motivation behind leaving a top consulting firm to build an AI startup.✅ How Tailo’s AI agent delivers personalized demos and engages prospects.✅ What makes Tailo’s approach uniquely effective in a competitive AI sales landscape?✅ Yuliya’s candid perspective on the future of human sales roles in an AI-driven world.✅ The challenges and learnings from transitioning from a strategic advisor to a builder. ✅ Honest advice for anyone considering a similar career jump from a comfortable jobIf you’re interested in innovative AI solutions for sales, contemplating a significant career pivot, or want to learn about building a startup from the ground up, this podcast is a must-play. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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28
Are AI Agents on the blockchain the next internet?
Welcome back to ChaiNet, where we learn from builders shaping our future with Gautam Dhameja, founder of BlockDeep Labs and a Web3 veteran. We dive into the revolutionary concept of autonomous AI agents living on the blockchain, discussing how software will soon make its own decisions, hold money, and transact independently, enabled by blockchain’s power to provide identity and trust.In this fascinating episode, we explore:✅ How AI agents differ from current AI tools and why they need blockchain✅ The crucial roles of identity, ownership, and trust that blockchain provides for agents✅ Practical examples of what an AI agent on the blockchain actually does✅ The significance of agents holding money, utilizing digital wallets, and stablecoins✅ Key focus areas for developers and entrepreneurs building in this nascent spaceThis conversation breaks down how builders like Gautam are creating the infrastructure for a fundamentally different digital ecosystem.Tune in to understand how blockchain is enabling the next generation of autonomous AI. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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27
Deepfake Costs $30 on the Darkweb, This 20-Year-Old is Fighting Back
Our recent LinkedIn Live on ChaiNet featured a critical discussion with Tarini Padmanabhuni, the 20-year-old Founder and CEO of Axory AI. The session focused on the escalating threat of deepfakes and the urgent need for an “trust layer.”Here are the key takeaways from the conversation:✅Alarming Costs: Tarini highlighted a $25 million corporate fraud executed via deepfake video and revealed that a personal deepfake can cost as little as $30.✅Detection Failure: We addressed the Detection Paradox, why security tools that look accurate in a lab setting fail dramatically in the real world.✅India’s Risk: She detailed why India, due to its massive scale of eKYC transactions, is particularly vulnerable to deepfake fraud.✅Actionable Defense: Tarini concluded by providing specific, practical steps listeners can take immediately to protect their digital identity.The conversation made clear that the deepfake threat is not coming it is already here, and we need defenses now.Listen to the full conversation to learn how to defend your digital identity from the deepfake threat. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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26
He Built Hardware for 15 Years, Now He's Changing It With AI
🎙️ Our latest ChaiNet episode features Serge Kadjo, founder of ProductFlo, who reveals why brilliant hardware designs often fail to reach production, and how AI can bridge this physical gap.We explore:✅ Automating engineering documentation and compliance✅ Manufacturing realities from Shenzhen to Morocco✅ Why paperwork consumes 40% of development time✅ Building hardware that actually ships✅ AI trained on 680,000 engineering filesFor engineers and builders tired of seeing prototypes stall, this conversation offers practical solutions from someone who’s shipped products across four continents.Tune in to learn how AI is solving hardware’s most tedious challenges. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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25
The hidden challenge of industrial AI is not the AI
Our next guest on ChaiNet is Archit Naraniwal, the co-founder of Faclon Labs, an IIT Bombay civil engineer who has spent nine years building an Industrial IoT and AI platform. He’s tackling the unspoken challenges of bringing AI to factories filled with decades-old machinery.We’ll talk about the dirty secret of industrial AI that nobody wants to admit. We’ll also dive into the practical realities of implementing AI where it truly matters.Things like: ✅ The vast difference between data plumbing and actual AI in industrial settings. ✅ What “data integration” entails when connecting diverse, legacy factory equipment. ✅ How the market for industrial AI solutions has evolved significantly post-COVID. ✅ The specific blockers hindering AI adoption in the Indian industrial landscape. ✅ The true motivations behind factories pursuing sustainability goals. ✅ Essential advice for engineers and founders entering the industrial automation space.If you’re interested in the real-world application of AI, building tech products in complex environments, or understanding the industrial sector’s digital transformation, this podcast is a must-play. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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24
From Perfecting Piano to Perfecting AI Agents
Our latest guest on ChaiNet is Vivian Cai, the 22-year-old Founder and CEO of Streaml. She’s building AI agents to eliminate sales busywork, drawing lessons from an unconventional journey spanning classical piano and high finance.We explore: ✅ Her unique pivot from intense piano and investment banking to AI entrepreneurship. ✅ How Streaml’s AI agents transform sales by cutting busywork. ✅ The challenges and triumphs of building a tech company at 22.✅ Vivian’s vision for AI’s impact on future sales roles and human teams.This conversation provides a focused look at innovation, resilience, and the practical application of AI in business.Listen now for insights on building AI products that deliver real business value. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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23
When AI Agents Become Your Sales Team
This podcast episode features Parminder, the founder of Redscope AI and former “Mobile Guy” at Flipkart, as he shares his journey of leveraging AI to achieve unprecedented efficiency. The discussion moves beyond typical startup stories to examine how a 3-person team competes with funded companies by deploying AI agents that close deals autonomously.Listeners will gain a deep understanding of practical, high-impact AI applications. Parminder shares the exact playbook he used to successfully break into the US market from India and reveals his transformation from having no AI background to building two successful AI ventures, including his first company, Hansel.io, acquired by NetcoreCloud.The conversation addresses the core business question of today: How does 3 people plus AI agents equal a 20-person company? The episode also features the founder’s candid, rarely-shared fundraising story and explores the future of work by debating what happens to human sales teams when AI agents become the primary revenue driver.Tune in now to learn how to achieve real scale and impact with a lean, AI-driven team. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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22
Building AI That Fixes AI
🎙️ Our latest guest on ChaiNet is José Manuel Ramírez R., co-founder of Handit.AI, who’s tackling one of AI’s most persistent challenges - why sophisticated agents work perfectly in demos but fail dramatically in real-world production environments.We explore:✅ The reality of AI’s production-to-demo gap✅ How self-correcting AI systems operate✅ Building competitive AI technology from Colombia✅ Navigating resource constraints in the AI space✅ The future trajectory of self-improving AI✅ Essential focus areas for developers in today’s job marketFor anyone working with AI systems or building tech products, this conversation cuts through the hype to examine what really makes AI work reliably.Tune in to hear practical insights from the frontlines of AI development. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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21
How to build an AI SaaS Application in 2025 ?
Ever wondered what it really takes to transform an AI concept into a working product? Vincent Josse, founder of BlogSEO and former engineering lead at Joko, reveals the behind-the-scenes reality of building AI services that actually scale.Get ready to learn:* How to choose the right AI infrastructure without overspending* The truth about scaling from zero to millions of users* Smart ways to validate your AI idea before building* Common pitfalls that sink AI startups* Practical strategies for both solo founders and teamsStop dreaming about AI - start building it. Tune into this conversation packed with real-world lessons from someone who’s been there. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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20
Beyond the Hype: What works in AI Right Now (And What's Complete BS)
This podcast episode features Shawn David, an Offline AI Engineer and founder of Automate To Win, as he moves beyond the AI hype to examine what truly works in business automation. The discussion focuses on practical applications that deliver real results, separating genuine value from common industry exaggerations. Listeners will learn to distinguish between productive AI tools and empty promises, understand the key differences between local and cloud-based systems, and discover why human-first strategies consistently outperform AI-first approaches. The conversation also covers common implementation mistakes and provides actionable steps for organizations of any size to start achieving tangible value from automation today.Cut through the AI hype and discover what actually works in our latest podcast episode, available now. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit chainet.substack.com
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ABOUT THIS SHOW
ChaiNet is a podcast where we talk about the future of AI and ecommerce with the founders, builders, experts and brands to understand how do agentic commerce services improve the shopping experience of tomorrow. chainet.substack.com
HOSTED BY
Rachit Magon
CATEGORIES
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