LegalTechTalk 26 - Ben Firth

At LegalTechTalk 2026, David sat down with Ben Firth from Thomson Reuters to discuss the pace of change in legal technology and one question every law firm should ask before investing in AI. Not which AI platform to buy. But: 👉 What problem are you trying to solve? 💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀: ↳ AI should solve real business problems, not FOMO ↳ Technology is only valuable when it improves workflows and client outcomes ↳ Not every firm needs new AI. Many already have the right tools ↳ The best technology decisions start with understanding the problem, not the product One moment that raised a smile: Ben recalled a law firm partner telling him, "I need to buy some A1." 😄 It perfectly captured where the market was just a year ago. Today, the conversation has shifted from buying AI to using it with purpose. #PeopleInLegal #LegalTech #LegalTechTalk #AIinLaw #ThomsonReuters #LegalInnovation #FutureOfLaw #LegalOperations #LawFirms