LegalTechTalk 26 - Gina Raffo

At LegalTechTalk 2026, Redmond Lee sat down with Gina Raffo, Legal Ops Manager - Corporate, Tech & Crypto Lawyer, to discuss why many organisations are overlooking the simplest opportunities to improve the way legal teams work. While AI dominated conversations across the conference, Gina shared a refreshing perspective. Many legal teams don't need more technology. They need better workflows, cleaner data, and a clearer understanding of the problems they're trying to solve. 💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀: ↳ Start with your clients' pain points before looking for new technology ↳ Many productivity gains come from improving existing processes, not introducing AI ↳ Better organised data can deliver immediate value without additional software ↳ The biggest challenge isn't always the technology. It's identifying the right problem to solve. One insight stood out: "𝘠𝘰𝘶 𝘢𝘭𝘳𝘦𝘢𝘥𝘺 𝘩𝘢𝘷𝘦 𝘦𝘷𝘦𝘳𝘺𝘵𝘩𝘪𝘯𝘨. 𝘐𝘵'𝘴 𝘫𝘶𝘴𝘵 𝘴𝘶𝘱𝘦𝘳 𝘮𝘦𝘴𝘴𝘺." The AI conversation often starts with the latest tools. But real transformation usually starts by getting the basics right. #PeopleInLegal #LegalTechTalk #LegalOps #LegalTech #AIinLaw #LegalInnovation #LegalTransformation #FutureOfLaw #ChangeManagement