EPISODE · Jun 2, 2026 · 52 MIN
Lessons from the Front Line: Building a High Performance Sales Team
from Smart Business Growth with Nicky Miklós · host Nicky Miklós
What does it actually take to build a sales team that doesn't need you?Nick and Jeni Clift spent over 20 years building DWM Solutions — a managed IT services business they successfully exited in 2022. For the better part of those years, Nick was the business's entire sales engine. Sound familiar?In this episode, Nick and Jeni join Nicky to share the real story behind their transformation — from an owner-led sales model to a fully autonomous, high-performing team. They talk about the ego, the sabotage, the thermometer on the wall, and the moment they came back from a five-week holiday to find the team had not only hit target — but smashed it.They cover what actually stopped them from letting go, why great salespeople don't always make great sales leaders, and the surprisingly simple things that made the biggest difference.If you're the person holding all the deals together in your business, this one's for you.Connect with Nick and Jeni:LinkedIn — Jeni Clift | Nick CliftWebsite — tenasia.comPodcast — mspmasteryblog.comResources mentioned in this episode:→ How to Have Tough Conversations — https://youtu.be/yk96ezzzS8Q?si=NtXTUb2vRUgUzNha → Smart Business Growth Audit — nickymiklos.comLearn more about Nicky at nickymiklos.comGrab The Growth Code™ here!Get your a copy of Healthy Hustle: The New Blueprint to Thrive in Business & Life at www.healthyhustle.com.auConnect: LinkedIn | InstagramContact: 0403 191 404 | [email protected] Music by Jules Miklos-Woodley
What this episode covers
What does it actually take to build a sales team that doesn't need you? Nick and Jeni Clift spent over 20 years building DWM Solutions — a managed IT services business they successfully exited in 2022. For the better part of those years, Nick was the business's entire sales engine. Sound familiar? In this episode, Nick and Jeni join Nicky to share the real story behind their transformation — from an owner-led sales model to a fully autonomous, high-performing team. They talk about the ego, t...
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Lessons from the Front Line: Building a High Performance Sales Team
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