Lessons learned from growing Three Agencies
from GYDA - Grow Your Digital Agency Hosted by GYDA - Robert Craven and Janusz Stabik
In this GYDA Talks, Robert, talks to Greg Gifford of Search Lab Digital. Greg is an experienced Local SEO consultant specializing in the automotive industry. An experienced conference speaker, his movie-themed slide decks are always audience favorites. Rob and Greg discuss: COO vs CEO - ideas vs making it happen Work ON or IN the agency Lessons Documented processes (track time for selling time) - efficiency leads to profitability… so we must avoid screw-ups… or lose clients/team - so reduce the bumps in the road Do client work for too long Dependent on referrals - get a sales team or process HR Leader No business education Use Culture Index Customer Service Rapport: Kaizan.ai Service is easy but business growth is hard Don’t be scared to let go and let others do the work
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In this GYDA Talks, Robert, talks to Greg Gifford of Search Lab Digital. Greg is an experienced Local SEO consultant specializing in the automotive industry. An experienced conference speaker, his movie-themed slide decks are always audience favorites. Rob and Greg discuss: COO vs CEO - ideas vs making it happenWork ON or IN the agencyLessonsDocumented processes (track time for selling time) - efficiency leads to profitability… so we must avoid screw-ups… or lose clients/team - so reduce the ...
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