'Let's all step up and stay curious,' award-winning leader advises

Nancy Kao, the executive director at the Life Care Services-managed The Forum at Rancho San Antonio in Cupertino, CA, was nominated and selected to receive a 2025 McKnight's Pinnacle Award based on her efforts related to workplace culture, employee retention, resident satisfaction, wellness, technology and more. In this Newsmaker's podcast, she shares insights gleaned over her 30-year career as well as her thoughts on the future of senior living and care. "We need to be the one driving changes. Whether it's through innovation, culture or simply leading with heart, we have the power to shape communities where people thrive. Let's all step up and stay curious," she advises. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.