LHLM 101: Customer Relationship Management (CRM)

What this episode covers

You’re spending money to attract potential clients, now take the next step to ensure every moment of that client experience is amazing from intake to follow-up. In a special LHLM 101 episode, Conrad and Gyi go deep into the mysterious world (well, not that mysterious) of Customer Relationship Management platforms, known as CRMs. Provide a better experience for your clients; analyze marketing data to know what’s working and what isn’t; and do it all while saving you both time and money. It’s hard work, but CRMs make it easier. The days of tracking open cases on yellow legal pads is over. If you don’t know where to start, the LHLM dynamic duo run through the big-name platforms, the tricks and traps, and share their number one tactical tip to successfully implementing a CRM platform. Special thanks to our sponsors Alert Communications, LawYaw, Posh, and Clio.

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Frequently Asked Questions

How long is this episode of Lunch Hour Legal Marketing?

This episode is 40 minutes long.

When was this Lunch Hour Legal Marketing episode published?

This episode was published on February 9, 2022.

What is this episode about?

You’re spending money to attract potential clients, now take the next step to ensure every moment of that client experience is amazing from intake to follow-up. In a special LHLM 101 episode, Conrad and Gyi go deep into the mysterious world (well,...

Can I download this Lunch Hour Legal Marketing episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.