Lightbulb Moments | Double Feature with Debra Neill and Patrick Butler

SPECIAL DOUBLE FEATURE with Debra Neill, Neill Corporation and SERIOUS BUSINESS and Patrick Butler, SR. Director of Creative & Technical Education at Floyd's 99 Barbershop and author of "The Bond We Share".   Tom explores the Lightbulb Moment that sparked the recently unveiled theme for SERIOUS BUSINESS 2025 with Debra Neill with a fun behind-the-scenes peek! And we dive into the vulnerability shared in Patrick Butler's co-authored memoir that highlights the significance of the choices we make in our lives and the lasting impact of those decisions on others. Patrick also shares the significance of connecting with empathy and understanding to impact client retention and leveraging the service experience to increase client loyalty. THANK YOU TO OUR SPONSORS Lightheart Sanders CPA: ⁠https://lsa.cpa/⁠ Green Circle Salons: ⁠https://greencirclesalons.com/⁠ Phorest Salon Software: ⁠https://www.phorest.com/us/⁠ Lightbulb Moments is proudly presented by Qnity. Learn more about Qnity at: WEBSITE: https://qnityinc.com INSTAGRAM: https://www.instagram.com/qnityinc/ LINKEDIN: ⁠http://www.linkedin.com/company/qnityinc