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EPISODE · May 20, 2021 · 33 MIN

Listen to Win with Ximena Vengoechea

from Brainfluence

Ximena Vengoechea is a user researcher, writer, and illustrator whose work on personal and professional development has been published in Inc., The Washington Post, Newsweek, and Huffington Post. She is a contributor at Fast Company and The Muse, and is best known for her project The Life Audit. An experienced manager, mentor, and researcher in the tech industry, she previously worked at Pinterest, LinkedIn, and Twitter.  Ximena joins us today to discuss the long lost art of listening as a means of connecting with others, including how to differentiate between what people say and what they actually do, how to get away from surface listening, and how to know when to follow-up or let the conversation flow. Ximena also shares how silence is often used as a tool in user research, and how we can all use silence to our advantage when it comes to connection. You can find show notes and more information by clicking here: https://bit.ly/2S279Vo

Episode metadata supplied by the publisher feed · Published May 20, 2021

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CRO.CAFE Nederlands Guido X Jansen Prijswinnende podcast met de beste verhalen en discussies over conversie en klantgerichte optimalisatie. Ontdek nieuwe trends, tactieken, software en de mensen en bedrijven die fanastisch werk doen in de wereld van Conversion Rate Optimization (CRO).We interviewden o.a. Lukas Vermeer (Booking.com), Els Aerts (AGConsut), Roger Dooley (Brainfluence), Casandra Campbell (Shopify), Andre Morys (konversionsKRAFT), Dave Powell (TomTom), Bart Schutz (Online Dialogue), Stephen Pavlovich (Conversion.com), Weiwei Liu-Schröder (Google) Brian Cugelman, Tim Ash en Craig Sullivan.Ik ben een cognitief psycholoog en consultant. We duiken diep in de wereld van klantgedrag en CRO: zakelijke en technische uitdagingen, gebruikersonderzoek, e-commerce, teksten schrijven en meer. Alles zodat jij up-to-date en vol inspiratie op je volgende CRO uitdaging af kan! CRO.CAFE Nederlands Guido X Jansen Prijswinnende podcast met de beste verhalen en discussies over conversie en klantgerichte optimalisatie. Ontdek nieuwe trends, tactieken, software en de mensen en bedrijven die fanastisch werk doen in de wereld van Conversion Rate Optimization (CRO).We interviewden o.a. Lukas Vermeer (Booking.com), Els Aerts (AGConsut), Roger Dooley (Brainfluence), Casandra Campbell (Shopify), Andre Morys (konversionsKRAFT), Dave Powell (TomTom), Bart Schutz (Online Dialogue), Stephen Pavlovich (Conversion.com), Weiwei Liu-Schröder (Google) Brian Cugelman, Tim Ash en Craig Sullivan.Ik ben een cognitief psycholoog en consultant. We duiken diep in de wereld van klantgedrag en CRO: zakelijke en technische uitdagingen, gebruikersonderzoek, e-commerce, teksten schrijven en meer. Alles zodat jij up-to-date en vol inspiratie op je volgende CRO uitdaging af kan!

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