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Los Dioses Responden: ¡Servicio a cliente! Con Hector Villaseñor, Head of Channel Performance en Ipsos México | Mistery shopper | ¿Cómo mejora el servicio al cliente una empresa hoy? episode artwork

EPISODE · Jun 12, 2026 · 17 MIN

Los Dioses Responden: ¡Servicio a cliente! Con Hector Villaseñor, Head of Channel Performance en Ipsos México | Mistery shopper | ¿Cómo mejora el servicio al cliente una empresa hoy?

from Los Dioses del Marketing · host Básico.fm

Como ustedes ya conocen a Héctor Villaseñor, Head of Channel Performance en Ipsos México. Así que decidimos hablar con él del servicio al cliente: cómo se evalúa, que implica y por qué es importante para cada empresa... de acuerdo a su plan.BONUS: La IA no puede arreglar la actitud del colaborador hacia el servicio a cliente. ¡No podía saberse!#LosDiosesDelMarketing es una producción de Básico.FM con Alberto Cruz y Agustín Gutiérrez.

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