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Making an IMPACT with your communication episode artwork

May 17, 2020 9 min

Making an IMPACT with your communication

from Business Problems Solved Podcast Hosted by Lee Houghton

For change agents or leaders working in business, one of the greatest challenges can be in how to differentiate yourself. How do we make ourselves stand out? As Lee discusses in this week’s show, the best way of standing out can be in the way we communicate, and by maximising the significance of each interaction, through using a simple formula. KEY TAKEAWAYS Impact means many things, but most importantly, it represents the outcome we aspire to receiving after any communication. Lee’s formula for maximising impact through communication is: Intent - why are you communicating in the first place? Memorable - how can you make sure you stand out among the other communications? Passion - are we communicating emotion in the message? Actionable - have we included a call to action with a timeframe involved? Clarity - can you communication be understood by everyone? Targeted - is your message directed to the relevant person or team? BEST MOMENTS ‘If you do what you’ve always done, you’ll make the impact you always have’ ‘What do you want somebody to know, to feel, and to do?’ ‘Clarity reduces the chance of misinterpretation' VALUABLE RESOURCES Business Problems Solved Podcast ABOUT THE HOST For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker. CONTACT METHOD You can contact Lee Houghton on 07813342194 [email protected] https://www.linkedin.com/in/lhoughton/

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Making an IMPACT with your communication

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This episode was published on May 17, 2020.

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