PODCAST · business
Business Problems Solved Podcast
by Lee Houghton
WARNING - This podcast WILL challenge your thinking.Welcome to Business Problems Solved!In this podcast we help you solve your business problems by providing real examples and practical approaches to make today better than yesterday. Introducing your host, the multi-sector, self-professed ‘most improved improvement person’ and qualified Business Problem SolverLee Houghton (pronounced Hawton)You can contact Lee on LinkedIn, Facebook, Instagram or Twitter by searching for Lee Houghton THE Business Problem Solver or via visiting www.leehoughton.com for more content and to solve your business problems.And remember – saying you know how to do it, is not doing it …
Episodes
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Is this the last episode?
Lee reflects on the journey of creating the podcast over the past six years and 330 episodes. He expresses deep gratitude for the impact the podcast has had on both his life and the lives of listeners, sharing how it has fostered connections and personal growth. Lee announces the conclusion of…
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The Importance of Trust in Feedback
Lee talks about the dynamics of high performing teams, challenging the common saying, "there's no I in team." He emphasises the importance of recognising individual differences within a team, including diverse perspectives, communication styles, and motivations. Lee discusses how understanding...
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There are lots of i's in TEAM
Lee explores the dynamics of high performing teams, challenging the common saying, "there's no I in team." He emphasises the importance of recognising individual differences within a team, including diverse perspectives, communication styles, and motivations. Lee discusses how understanding these...
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It is not just your performance as a Change Team
Lee talks about the critical factors that contribute to career success, encapsulated in the concept of PI: Performance, Image, and Exposure. Lee emphasises that while performance accounts for only 10% of success, image and exposure play significantly larger roles, at 30% and 60% respectively. He...
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Big Picture Big Insights Key Topic 3: Culture, Morale, Communication, Collaboration, Resources & Environment
Lee wraps up the "Big Picture, Big Insights" series, which synthesises the voices of 5,000 individuals from 10 UK organisations to uncover what drives, hinders, and empowers them in achieving their company vision. Lee discusses the final three key themes: culture and morale, communication and...
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Big Picture Insights Key Topic 2: People, Leadership & Strategy
Lee continues the discussion on "Big Picture, Big Insights," focusing on two critical themes: people and teams, and leadership and strategy. Drawing insights from 5,000 voices across 10 UK organisations, Lee explores the barriers to achieving business vision from an internal perspective. He...
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Big Picture Insights Key Topic 1: Systems and Processes
Lee shares exciting insights from a comprehensive study involving the voices of approximately 5,000 individuals across over 10 UK organisations. The discussion centers around six key themes that drive success in high-performing teams: systems and processes, people and teams, leadership and...
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What Does it's All About People Mean
Lee explores the critical role of people in driving improvement within organisations. Drawing from recent experiences in delivering improvement training, Lee emphasises that while tools and methodologies are essential, they must be aligned with the right habits, behaviours, and a clear purpose to...
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The 3 Phases or a vision and importance of meeting people where they are
Lee Horton delves into the critical importance of understanding both the destination and the starting point when creating a vision for an organisation. He emphasises that while many companies focus on their aspirational goals, they often overlook the current state of their teams and the…
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The 5Rs of Successful Habit Formation
Lee talks about the critical role of habits, behaviours, and routines in shaping organisational culture. He introduces the concept of the "5Rs" for successful habit formation: Reason, Readiness, Routine, Repetition, and Results. Lee emphasises the importance of clarity and simplicity in defining...
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Leadership is not defined by the title it is by what you do
Lee explores the concept of leadership and the importance of aligning one's habits, behaviours, and routines with their job title. Drawing on Aristotle's idea that "excellence is not an act but a habit," Lee emphasises that simply holding a title does not make someone a true leader. He shares...
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Setting Expectations Require Shared Understanding
Lee Horton delves into the critical role of setting clear expectations in leadership and team dynamics. He emphasises that expectations should be a shared understanding between leaders and their teams, forming the foundation for trust, collaboration, and success. Drawing an analogy from Santa...
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The Leadership Challenge for 2025
Lee dives into the critical leadership challenges of 2025, emphasising the importance of connecting with people during times of change. Reflecting on his past messages, Lee highlights that effective leadership is not just about tools and processes but fundamentally about engaging the head, heart,...
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Reflections from 2024
Lee reflects on his journey through 2024, a year marked by significant personal and professional challenges, including completing both the London Marathon and an Ultra Marathon. He shares insights on the importance of setting meaningful goals and the need to prioritise time with loved ones,...
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Stop letting your change team FAIL
Lee Horton addresses a critical challenge faced by change teams in large organisations: the need to practice what they preach. He emphasises the importance of change teams not only facilitating change for others but also engaging in self-improvement and problem-solving within their own functions....
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The importance of strategic allignment and the 2 types of change teams
Lee explores the dual roles of change teams within businesses likening them to doctors and fitness instructors. He emphasises the importance of aligning change initiatives with long-term strategic goals rather than focusing solely on short-term fixes. Lee discusses the critical need for change...
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3 Thoughts on Creating Safe Spaces and Psychological Safety
Join Lee as he talks about the critical concepts of psychological safety and safe spaces within organisations. Drawing from his recent experiences delivering training to diverse groups from various cultures, Lee emphasises the importance of creating environments where individuals feel secure to...
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The real problem is a lack of thinking not a lack of tools
Lee explores the critical relationship between tools and the mindset of individuals in the realm of continuous improvement. Building on a previous discussion, Lee emphasizes that while various improvement methodologies, such as Lean and 5S, provide valuable frameworks, the true essence of...
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How to Help People Take Action After a Training Course
Lee explores into the often over looked aspects of training sessions, emphasising the importance of aligning language and definitions to ensure effective learning. He challenges listeners to think differently about their approach to training, whether as participants or facilitators and highlights...
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Chicken or Egg, Tools or People, what is the best way
Lee talks through the critical role of questioning in successful change management. Drawing from his extensive experience since 2006, Lee emphasises that while tools and methodologies are essential, the true key to effective change lies in understanding and asking the right questions. He argues...
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Questions, Right Thing Every Time and Leadership
Lee talks about the importance of asking the right questions as a leader and the impact it has on coaching and developing people. He emphasises that effective leadership is not just about managing tasks or providing answers, but about fostering thought and reflection in others. Horton discusses…
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World Class Basics - Helping the RIGHT person do the RIGHT thing at the RIGHT time EVERY time
Lee explores the critical concept of empowering the right person to do the right thing at the right time, every single time. He emphasises the importance of clarity in roles and responsibilities within an organisation, highlighting that not everyone is the right person for every task. Lee…
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Should You Use Japanese Words or Not
Lee talks about the significance of language in the context of business improvement. He explores the use of Japanese terminology, often adopted from Toyota's principles, and the debates surrounding the choice between using familiar English words or introducing new terms. Lee emphasises that words...
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Exposing the Key Parts of Facilitating a Successful Daily Meeting
Lee explores the intricacies of leading effective daily conversations within organisations. Building on previous discussions about tiered meeting structures, Lee outlines 12 essential skills that leaders need to master to engage their teams and maximise contributions. He emphasises the importance...
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How Do We Connect?
Lee talks about the crucial concept of connection within the framework of successful change initiatives. He reflects on his frequent use of the term "connection" and emphasises its importance as the first of the Four Cs: Connection, Conversation, Collaboration, and Celebration. Lee shares…
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Safe spaces, the power of feelings and Video testimonials with Tommi Murshed-Parish
Lee engages in a great conversation with Tommy, a video testimonial expert originally from Leeds, now residing in Malta. Tommy shares his unique journey from a challenging upbringing to discovering the power of video testimonials in business. He emphasises the importance of creating a safe space...
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Modern Day Goalkeepers - Lee Robinson shares his story from failure to future goalkeeping stars
Lee engages in a compelling conversation with former professional goalkeeper Lee Robinson, who has transitioned into a modern-day goalkeeping coach and entrepreneur. They discuss Robinson's journey from a challenging football career to his mission of transforming goalkeeping training through...
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Does you PIP squeak or does your PIP flow
In this episode of "Business Problems Solved," host Lee Horton explores the concept of PIP—People, Information, and Product—and explores how these three critical elements must flow harmoniously for an organisation to achieve operational excellence. Lee discusses the importance of engaging the…
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Choices, Don't leave your change to chance
Join Lee as he talks about the critical theme of choices and their impact on personal and professional growth. He emphasises that every decision we make, whether automatic or deliberate, shapes our future and the outcomes we achieve. Lee introduces a framework for making effective choices,...
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Do you ACT, right or wrong?
Lee explores the crucial topic of behaviours and how they impact our daily actions. He introduces the concept of ACT - Attitude, Choices, and Technique - as the key components of behaviour. He emphasises the importance of having the right attitude, making conscious choices, and executing tasks…
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300th Episode! Think SMART FIRST to Achieve your Impossible Targets
Business Problems Solved's 300th episode features host Lee reflecting on his personal transformational journey of running the London Marathon and completing a 100-kilometer ultra challenge. Through his experience, Lee introduces the SMART FIRST method for setting and achieving goals, emphasising...
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The 4 Similarities Between Cleaning and Change
Lee talks about an unconventional yet thought provoking analogy between cleaning and successful change initiatives. Lee draws parallels between the four key components of cleaning—movement, cleaning solution, heat, and time—and the essential elements required for effective change. Through this...
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The 3C's to Being a Champion
Lee explores the key insights from Carlo Ancelotti's leadership book, "Quiet Leadership." He reflects on the importance of relationships, connection, and authenticity in leadership, drawing inspiration from Ancelotti's approach to managing world-class football teams. The episode highlights the...
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Maintaining Change Momentum And Limiting Loneliness - Part 2
Lee's latest episode talks about the intricacies of maintaining change momentum and combating loneliness within change management. He shares insights on understanding individual journeys, building belief and trust, leading with connection over tools, and the importance of habits in driving…
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Maintaining Change Momentum And Limiting Loneliness - Part 1
Lee talks about the complexities of leading change within organisations, focusing on maintaining momentum and limiting loneliness in the process. He emphasises the importance of understanding where individuals are on their change journey, addressing resistance, and building belief, trust, and...
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A fool with a tool is still a fool
Join Lee as he talks about the importance of considering three key factors before implementing tools in business change initiatives. Lee emphasises the significance of prioritising connection and understanding the audience before introducing tools, drawing parallels to the world of comedy where...
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Change Is A Journey But A Personal One
Lee's latest episode explores the concept of change as a journey, emphasising the individual nature of each person's experience. Lee discusses various models like the Kubler-Ross change curve and Bridges transition model, highlighting the importance of understanding people's past experiences and...
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6 Months of 2024 Complete: Intensity x Frequency Connection
Lee reflects on the first six months of 2024, sharing his personal achievements, including running marathons and launching online courses, attributing his success to the intensity and frequency of his nine-month challenge. He discusses the importance of structure and rhythm in achieving goals,...
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Are You BEST Connected With Your Change And Leadership Initiatives
This episode explores the crucial concept of connection in the realm of leadership, change management, and organisational success. Lee emphasises the significance of connecting people to the purpose, vision, and initiatives of a business to drive sustainable performance excellence. Through the...
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What's better? Maturity vs Ownership
This episode explores the intriguing debate between maturity and ownership when implementing solutions in organisations. Lee reflects on his experiences and conversations, emphasising the importance of balancing these two factors. Through engaging storytelling and practical advice, Lee navigates...
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Operational Excellence is About Making People NOT Whiteboards
Business Problems Solved's latest episode discusses the concept of operational excellence and high-performing environments. Lee emphasises the importance of engaged and empowered people in driving business performance. By focusing on the interactions and engagement of team members rather than…
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Don't Expect People to Ask for Forgiveness, Give Them Permission
Lee explores the concept of creating an innovative and engaged workforce by challenging the traditional notion of "ask for forgiveness, not for permission." He discusses the importance of leading with context, giving permission, and encouraging behaviours like challenge, conflict, failure, and...
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ABCD: Always Be Connecting Dots
Lee explores the concept of operational excellence through the lens of two renowned entrepreneurs, Steve Jobs and Richard Branson. He talks about the importance of connecting the dots in operational excellence, drawing on the wisdom of Jobs and Branson. Through examples and practical insights,...
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When setting actions does it hinder their completion
Lee delves into the common issue of setting vague deadlines and lack of follow-through in business meetings. Lee challenges the practice of assigning generic due dates like "next Friday" or "end of the month," urging listeners to prioritise specific times for completing tasks. By emphasising the...
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Are you really putting enough IN
This episode delves into the importance of intent, intensity, and impact in achieving desired outcomes. Lee introduces the concept of the three I's - intent, intensity, and impact - as key factors in determining the success of actions and conversations. Listeners are encouraged to look inward,...
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Doing it IS NOT enough
Lee delves into the importance of not just doing tasks, but doing them well to make a real difference. He emphasises the four levels of performance: not doing it, doing it, doing it well, and doing it well to shift performance. Drawing parallels to driving a car, Lee explains how simply…
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Are you protecting your team even in a safe environment
In this episode of Business Problems Solved, Lee reflects on his recent completion of the London Marathon and shares five key takeaways that helped him achieve this milestone. Lee draws parallels between lessons from his marathon experience and their applicability in business settings…
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The 5 Things That Helped Me Run My FIRST Marathon
Lee reflects on his recent completion of the London Marathon and shares five key things that helped him achieve this milestone. Lee draws parallels between these lessons from his marathon experience and their applicability in business settings, emphasising the significance of proper fuelling…
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Who are you and how well do you really connect with others?
This episode explores the importance of understanding and meeting the needs of others in conversations. Lee discusses the concept of the three H's - being heard, helped, or hugged - and how individuals typically seek one of these in interactions. Drawing inspiration from Charles Dewick's book,...
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Using ICE and Coaching to enable Transformational Change
This episode delves into the practical application of the ICE model in coaching conversations to drive transformational change. Lee introduces a four-box model that focuses on the coachee's level of thinking and action, guiding leaders on how to navigate coaching sessions effectively. The episode...
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ABOUT THIS SHOW
WARNING - This podcast WILL challenge your thinking.Welcome to Business Problems Solved!In this podcast we help you solve your business problems by providing real examples and practical approaches to make today better than yesterday. Introducing your host, the multi-sector, self-professed ‘most improved improvement person’ and qualified Business Problem SolverLee Houghton (pronounced Hawton)You can contact Lee on LinkedIn, Facebook, Instagram or Twitter by searching for Lee Houghton THE Business Problem Solver or via visiting www.leehoughton.com for more content and to solve your business problems.And remember – saying you know how to do it, is not doing it …
HOSTED BY
Lee Houghton
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Frequently Asked Questions
How many episodes does Business Problems Solved Podcast have?
Business Problems Solved Podcast currently has 330 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Business Problems Solved Podcast about?
WARNING - This podcast WILL challenge your thinking.Welcome to Business Problems Solved!In this podcast we help you solve your business problems by providing real examples and practical approaches to make today better than yesterday. Introducing your host, the multi-sector, self-professed ‘most...
How often does Business Problems Solved Podcast release new episodes?
Business Problems Solved Podcast publishes regularly with 330 episodes available. Check the episode list for the typical release schedule.
Where can I listen to Business Problems Solved Podcast?
You can listen to Business Problems Solved Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Business Problems Solved Podcast?
Business Problems Solved Podcast is created and hosted by Lee Houghton.
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