Making Tough Calls

Deliver an offer! Getting a fee agreement or retainer back signed! A client wants to convert your submission to an interview…the good calls are SO MUCH FUN… But how do you handle the tough calls? Telling a candidate who is dying for a job you sent them on that they’re not getting it? Telling a client you can’t work at their new, low fee terms…or if you’re a manager of recruiters, giving a performance review to an underwhelming but scared stiff employee…the Coaches take on the psychology, logic and most importantly, the verbiage required to handle these, and any difficult conversations you are faced with. As always, the Coaches’ take is disruptive honesty…with a side of fun…