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Management Diaries: How Operators Create Value Before a Sale episode artwork

Oct 28, 2026 29 min

Management Diaries: How Operators Create Value Before a Sale

from The Lease-Up Hosted by Multi-Housing News

Phillip Boatwright, executive vice president of property management at The NRP Group, was my first guest on Management Diaries. Now, he returns to discuss how property management teams create and protect value long before a property is positioned for sale. With more than 20 years in multifamily and having worked on many dispositions from the management side, he knows what buyers look for and what can show up as operational risk. We talk about the red flags buyers will notice and why it’s important to keep your team engaged throughout the process. Here are some highlights from our conversation: • (1:48) What buyers are really looking for • (3:56) How to spot performance that may not last • (5:34) The risks hidden outside the financial reports • (8:57) Why keeping the property team informed matters during a sale • (13:24) What teams should be tracking before a buyer asks • (19:25) How his approach to readiness has changed over the years

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