Manny Maceda, Worldwide Managing Partner, Bain & Company

Manny Maceda has the unique distinction of being the seniormost leader of the best-led company in America, according to Glassdoor’s 2024 Best-Led Companies list. Bain and Company, which Manny led as Worldwide Managing Partner up until recently, when he transitioned to Chairman, was also ranked #1 in Glassdoor’s 2024 Best Paces to Work list, and has been the top-ranked consulting firm on Glassdoor for ten years in a row. Under Manny’s leadership, Bain has also excelled financially. Between 2018 and 2023, revenue increased by more than 75%, outpacing McKinsey.A global firm operating in 22 countries, Bain’s culture is remarkably consistent. Its culture ranked #1 across consulting firms in 18 of those countries.“A Bainie never lets another Bainie fail” is core to the firm’s values. Sure enough, on Glassdoor Bain employees speak considerably more frequently and positively about organizational support than any other consulting firm, one of a wide variety of cultural dimensions they significantly outperform peers on. An MIT alumnus, Manny joined Bain in 1989 and in his 35 year career at Bain advised CEOs at some of the world’s most successful companies. In this episode, Manny reflects on the role of culture as the operating system coordinating Bain’s success, how Bain successfully lives up to its core values over a long time horizon, and how the company maintains its culture so consistently across a global organization. Bain's operating principles link