Mastering Phone Magic: Tips & Tricks with Trisha Hyzer

This week, we bring you an exciting conversation with Trisha Hyzer, our very own phone specialist in Tulsa, who just celebrated 13 years with Mattress Firm! In this show, Trisha dives deep into her best phone tips and tricks, from turning tough questions into opportunities to keeping the energy up every time the phone rings. You’ll also hear us chat about the power of Podium, our secret weapon for connecting with customers through text. The phone is your best tool—answer with enthusiasm, make each interaction count, and let customers feel the energy that makes your store different!  Tune in now for a dose of inspiration, plenty of laughs, and actionable tips to take your phone game to the next level!