Mat Bingham (Okendo): 95% of consumers read reviews before purchasing from a new site

from Retention Chronicles · host Mariah Parsons

On this episode of Retention Chronicles we’re joined by Mat Bingham, Director of Technology Partnerships at Okendo, the customer marketing platform that builds connections through showcasing high-impact social proof such as product ratings & reviews, customer photos & videos, and Q&A message boards. On this episode we chat aboutcollecting data and influencing customer behavior,what to do if you have 5 reviews for one product and 100 for another,how cross and upsells should include social proof, UGC, and/or reviewsonsite post purchase surveysBe sure to subscribe to our pod to stay up-to-date and checkout Malomo, the leading order tracking platform for Shopify brands at gomalomo.com.

Episode metadata supplied by the publisher feed · Published Oct 10, 2022

Embed this episode

Attribution link and audio player

Ready to play

Mat Bingham (Okendo): 95% of consumers read reviews before purchasing from a new site

0:00 51:12

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

NextGen Work Culture: HR, Management, Inclusive Parent-Friendly Work Environment, Employee Recruitment and Retention, Talent Development Kortney Ross The NextGen Work Culture podcast helps managers and HR professionals support working parents to recruit and retain the best people. Join host Kortney Ross as she interviews experts and provides insights into the struggles that working parents face in the workplace. Learn how your business can become a place where parents feel included, supported, and valued. Being a family-friendly business isn't just a "nice-to-have" anymore. For the Next Generation of work, it is critical. From Passion to Profit: Heart Centered Strategies for FitPros Nichola Page Welcome to From Passion to Profit, the ultimate resource for fitness professionals driven by their passion to inspire and empower others on their business journey. Hosted by Nichola Page, a seasoned health and fitness business specialist, this show is tailored for FitPros and Studio Owners looking to supercharge their small business.Discover game-changing strategies and actionable tactics that will not only help you attract and retain clients but also transform your health & fitness venture into a thriving small business. Dive deep into topics like marketing, sales, financials, client retention, and business scalability. Learn how to master the art of growing a health & fitness business, and unlock the secrets to financial security, freedom, and flexibility.Join Nichola each week as she and her industry guests provides invaluable insights to guide you towards a successful and sustainable fitness business. Whether you've had your business for years or just starting ou The Contractors Chronicles Themi Stergianos Investor and Entrepreneur of 9 Businesses and counting. Making boring businesses cashflow without selling our souls

Frequently Asked Questions

How long is this episode of Retention Chronicles?

This episode is 51 minutes long.

When was this Retention Chronicles episode published?

This episode was published on October 10, 2022.

Can I download this Retention Chronicles episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!