McKenzie Bauer, ThreadWallets and Yaw Aning, Malomo: Customer retention is not only about having a great product, but also great service

Join us for this week’s episode as we talk with two incredible co-founders for a very special look into what it's like to be an entrepreneur. We’re joined by McKenzie Bauer, Co-Founder of ThreadWallets, and our very own co-founder and CEO here at Malomo, Yaw Aning. McKenzie and Yaw share their business origin stories (and the names of their companies). P.S. if you haven’t heard these origin stories before, you definitely need to. But as any entrepreneur will tell you, you can’t go about it alone. Yaw and McKenzie share their experiences of working closely with their loved ones and leaning on them for support when starting a business. After joyfully taking a stroll down memory lane, we relate these authentic and real stories to customer retention on a greater level and having a pulse on how your brand is perceived.Be sure to subscribe to stay up-to-date and checkout Malomo, the leading order tracking platform for Shopify brands at gomalomo.com. Try our free trial today!