Measuring Customer Profitability

from ClearTalk · host Solutions360

On this episode of ClearTalk, our CEO, Brad Dempsey, is joined by Brad Malone and Joel Harris from Navigate Management Consulting to talk about customer profitability.Are your best customers sometimes your worst customers?All too often, integrators think about their best customers in terms of size, or revenue, or sales.Yet sometimes they are actually your worst customers, because of what they take out of the company, or what they deliver to the company in terms of profitability.How do we measure customer profitability?

Episode metadata supplied by the publisher feed · Published Jun 8, 2021

What this episode covers

On this episode of ClearTalk, our CEO, Brad Dempsey, is joined by Brad Malone and Joel Harris from Navigate Management Consulting to talk about customer profitability. Are your best customers sometimes your worst customers? All too often, integrators think about their best customers in terms of size, or revenue, or sales. Yet sometimes they are actually your worst customers, because of what they take out of the company, or what they deliver to the company in terms of profitability. How do we ...

PodParley-generated summary based on available episode metadata and transcript content.

NOW PLAYING

Measuring Customer Profitability

0:00 6:56

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

Unlocking Clinical Data: How AI Is Transforming Audit

Apr 21, 2026 ·46m

(EP62) The Biggest Needle Mover In Your Coaching Business (It's Not What You Think!)

Feb 15, 2022 ·14m

History and Legacy of AFA Protective Systems with

Jan 19, 2022 ·14m

(EP61) Why Becoming Famous WON’T Scale Your Coaching Business…

May 18, 2021 ·70m

(EP60) The 3 Trust Building Techniques All Coaches NEED To Do…

May 11, 2021 ·56m

Enriching Education and Empowering Teachers with Technology

May 8, 2021 ·21m

Similar Podcasts

CLEARtalk Podcast Welcome to CLEARtalk, the podcast from the National CLEAR programme, where we share insights into how healthcare is evolving, the latest transformation tools like AVT, and stories from the people shaping patient care. Join us to hear ideas, experiences, and practical approaches. Helping healthcare work smarter, safer, and better, for everyone. Hosted on Acast. See acast.com/privacy for more information. ClearTalk with CTSI CTSI Welcome to Clear Talk, a CTSI podcast and your industry leading source for insights and thought leadership about innovation and technology solutions. Join us on our journey through design, implementation, ongoing support, and their impact on the rapidly changing world around us. ClearTalk With Armin Shafee Armin Shafee The #1 Show For Coaches Who Need Clarity

Frequently Asked Questions

How long is this episode of ClearTalk?

This episode is 6 minutes long.

When was this ClearTalk episode published?

This episode was published on June 8, 2021.

What is this episode about?

Can I download this ClearTalk episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.

URL copied to clipboard!