EPISODE · Sep 7, 2025 · 1H
Meet The 27-Year-Old Building $1.5B AI Employees (Decagon CEO)
from Topline · host Topline by Pavilion
Jesse Zhang is the CEO of Decagon, the $1.5B startup creating AI agents to transform customer service. Jesse talks to us about the future of AI agents, the limits of automation, and the AI startup landscape. Thanks for tuning in! Catch new episodes every Sunday and Thursday. Don't miss GTM2025 — the only B2B tech conference exclusively for GTM executives. Use code TOPLINE for 10% off your GA ticket. Subscribe to Topline Newsletter. Tune into Topline Podcast, the #1 podcast for founders, operators, and investors in B2B tech. Join the free Topline Slack channel to connect with 600+ revenue leaders to keep the conversation going beyond the podcast! 0:00 Meet Jesse 4:19 Are We in a Bubble? 10:50 AI Implementation Challenges and Use Cases 16:07 Selling AI to Enterprise 27:02 Model Capabilities and Business Logic 37:11 Business Model and Pricing Strategy 48:09 Competition and Company Culture 56:56 Building and Scaling the Company
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Meet The 27-Year-Old Building $1.5B AI Employees (Decagon CEO)
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