Meet the Hosts

In this introductory episode of "Meet in the Lobby," hosts Melissa McCormack and Dorien Murphy set the stage for what listeners can expect from this hospitality-centric podcast, sponsored by Avendra International, North America's leading provider of hospitality procurement services.Get to Know Your HostsInitially, both hosts share their journeys in the hospitality industry. Dorien, the Director of Luxury Accounts with Avendra International, once sought a career as a chef and has held senior roles in luxury hotel brands. Now, he assists brands with their procurement strategy, integrating it with their operational strategy and ESG goals.Melissa, on the other hand, began her career as a telephone operator in hotels at the age of 16. From there, she climbed up the ranks to assume general manager roles in hotels, restaurants, and even the golf industry. Now, she plays an instrumental role in ensuring Avendra’s clients receive a consistent experience worldwide. Their mutual background in hotel operations makes them an impressive duo with deep insights into the hospitality industry.Looking Back on Early Days in the Hospitality IndustryIn a lighter segment, the hosts delve into surprising and amusing experiences from their early days in the industry. From a live shark falling from the sky at a golf club Melissa managed to Dorien encountering a rat while on valet duty, these stories highlight the unpredictable nature of a career in hospitality operations.What to Expect From Meet in the LobbyWhen asked about what listeners should anticipate from future episodes of the "Meet in the Lobby" podcast, both hosts agreed on offering listeners unprecedented access to industry thought leaders and experts. The podcast is structured to provide inspiration, actionable solutions, new perspectives, and hard-hitting facts about the hospitality industry – minus the sales pitches. From operational tips and tricks to fresh perspectives on hotel offerings, listeners are promised a candid and authentic podcasting experience.