Member Spotlight: Empower Clinicians and Embrace Change to Improve Retention and Satisfaction

In this episode of the MGMA Member Spotlight Podcast, we welcome Blake Hendrickson, MBA, FACMPE, PhD. Blake is an Assistant Professor at Austin Peay State University, where he serves as the Program Director of the MHA Program.Blake shares his career journey in healthcare, from working in urgent care to consulting to becoming a professor. He discusses his research on nursing retention and patient satisfaction and offers insights on improving retention through empowering clinicians and embracing technology.Resources MentionedConnect with Blake: LinkedInBlake at Austin Peay: Faculty PageFACMPE Program: Learn MorePodcast SponsorsPDS (Practice Data Solutions)Unlock the full potential of your healthcare data with PDS analytics. Integrate benchmarks, KPIs, expense, productivity, scheduling, and patient satisfaction data to optimize reporting and make better decisions.Learn more at pds-online.comWe Want to Hear From YouHave a topic suggestion or an expert you’d like us to interview? Email us at [email protected] in sharing opportunities and resources with MGMA members? Visit Marketing with MGMA to connect with our audience. Allied Medical Waste is the premier medical waste and document shredding company for medical groups all over the United States. On average, Allied helps medical groups save up to 50% on their monthly costs. Allied is known for their great service and impeccable response times. Reach out today for a free quote! Allied has a special offer for all MGMA members: the first 2 months FREE of charge!Connect with us at [email protected] or call (801) 328-8581.