Member Spotlight: Healthcare Leader Shares Journey from Finance to Administration

Our guest today is Erich Koch. Erich serves as Executive Director of Rolling Hills Clinic, a 5-location Indian Health Services clinic in Northern California. He shares his story of transitioning from the financial side of the practice to an executive role. Resources: Rolling Hills Clinic: https://rhclinic.org/ ACMPE: https://mgma.com/american-college-of-medical-practice-executives-acmpe?utm_source=digital&utm_medium=search&utm_campaign=cer-board-jul-2023-becomeboardcertifiedbrand&gad=1&gclid=Cj0KCQjwl8anBhCFARIsAKbbpyTQ2F4c2AM0Gfe3zTtr0ALdDisFF4WktSQbH-dfLppSNCDMHk6hzJUaAl63EALw_wcB FACMPE: www.mgma.com/apply-for-fellowship MGMA Leaders Conference registration: mgma.com/conferences/leaders/register Leaders Conference Schedule: mgma.com/conferences/leaders/schedule Overview: mgma.com/conferences/leaders/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: CareCredit: From inflation to the rising cost of healthcare, in today’s economic environment, many patients may delay or choose not to move forward with recommended care because of the cost. By accepting the CareCredit credit card, you can help more patients get the care they want and need — without delay — by offering a convenient way to pay for coinsurance, deductibles, and care not covered by insurance. Plus, when patients use CareCredit, you receive payment in two business days — helping to increase cash flow and reduce self-pay receivables. Enhance the patient experience and help increase satisfaction and loyalty with CareCredit. For more information or to get started, visit carecredit.com/mgmapodcast. This episode is sponsored by ModMed. Every denied claim costs time and money to rework — for care you’ve already delivered. While payers sharpen their own AI tools, ModMed RCM Services pairs seasoned billing specialists with AI designed to help flag claims at risk before they go out the door, so your team can fix issues upfront instead of appealing after the fact. Learn more here.