Memory as a Medical Record

Medical records are far more than a legal requirement. They tell the patient's story, support communication across the healthcare team, and help protect both patients and clinicians. In this episode of Pet Peeves, Ken Flamer explores the practice peeve, "Memory as a Medical Record." Joined by NVA Senior GP Mentor Dr. Jodi Long and GP Mentor Dr. Katrina Schimmel, they discuss what separates great medical records from average ones, the most common documentation mistakes, how to balance thoroughness with efficiency, and why documenting client conversations and clinical reasoning is just as important as documenting treatments. Whether you're a veterinarian, technician, or hospital leader, you'll come away with practical tips to improve your documentation, strengthen continuity of care, and ensure the next person reading the chart never has to rely on your memory.