MGMA Insights: Critical Leadership Lessons They Don’t Teach You in School with Jeff Whitehorn

In this episode of the MGMA Insights podcast, we talk with Jeff Whitehorn, former hospital CEO and current founder and CEO of Whitehorn Coaching and Consulting, LLC. With over 25 years of experience in healthcare leadership, Jeff shares the critical lessons he learned on the job—lessons that aren’t taught in school. He also discusses the power of experience, the importance of humility, and how storytelling can be a powerful tool for teaching leadership. Jeff provides a preview of his upcoming session at the MGMA Leaders Conference, where he will dive deeper into these essential leadership insights.Key Takeaways:Transition from CEO to Coach: Jeff Whitehorn shares his journey from being a hospital CEO to becoming an executive coach and the importance of continuing to add value and purpose after retirement.Leadership Books That Shaped Jeff’s Career: Jeff discusses the impact of classic leadership books like The Seven Habits of Highly Effective People by Stephen Covey and Good to Great by Jim Collins.Experience as the Master Teacher: Jeff emphasizes the importance of learning through experience and the real-life challenges that shaped his leadership approach.Storytelling in Leadership: Jeff explains how storytelling helps convey important leadership lessons and connect with audiences on a deeper level.Links Mentioned in the Episode:Learn more about Jeff Whitehorn’s coaching and consulting services: Whitehorn Coaching and Consulting, LLCExplore The Seven Habits of Highly Effective People by Stephen Covey: Purchase on AmazonExplore Good to Great by Jim Collins: Purchase on AmazonLearn more about the MGMA Leaders Conference: MGMA Leaders ConferencePurchase Jeff Whitehorn’s book Leadership Treasure: 25 Bits of Gold Discovered from 25 Years as a CEO: Available on AmazonAdditional Resources:Register for upcoming MGMA webinars: MGMA WebinarsSubscribe to the MGMA Insights Podcast for more episodes like this: Subscribe HereConnect with MGMA:Visit our website: MGMA.comFollow us on LinkedIn: MGMA LinkedInFollow us on Twitter: @MGMASubscribe and Leave a Review:If you enjoyed this episode, please subscribe and leave us a review on your favorite podcast platform. Your feedback helps us improve and reach more listeners! This episode is sponsored by ModMed. Every denied claim costs time and money to rework — for care you’ve already delivered. While payers sharpen their own AI tools, ModMed RCM Services pairs seasoned billing specialists with AI designed to help flag claims at risk before they go out the door, so your team can fix issues upfront instead of appealing after the fact. Learn more here.