MGMA Member Spotlight: Delores McNair and Bryana Blanco on the Impact of Mentorship on Healthcare Careers

In this episode of the MGMA Member Spotlight podcast, host Daniel Williams sits down with Delores McNair, Division Administrator at Duke University School of Medicine, and Bryana Blanco, Nursing Development Specialist at AdventHealth. Together, they discuss the MGMA Mentorship Program, their personal healthcare journeys and the importance of mentorship in career development. Healthcare Journeys: Delores shares her inspiring journey from temp worker to healthcare administrator, emphasizing the crucial role that mentors played in her career progression. Highlighting the value of MGMA resources for early-career professionals, Bryana describes her experience as a nurse during the COVID-19 pandemic and her transition into healthcare administration. About the MGMA Mentorship Program: Delores and Bryana discuss their experiences with the MGMA Mentorship Program, highlighting its effective structure, flexibility, and the meaningful professional relationships it fosters. The program provides the following benefits to MGMA members at various career stages: A structured yet flexible framework for mentorship relationships Facilitated networking and relationship-building across different areas of healthcare administration Pairing mentees with mentors based on the mentee's expressed interests and goals Flexible communication methods and frequency that accommodate both parties' schedules and preferences Opportunities for both mentors and mentees to learn and grow professionally Accessible and affordable, with options for student memberships Actionable Tips: If you are participating in the mentorship program as a mentee, take the initiative and reach out to your assigned mentor, setting up regular communication. Develop a clear set of goals and expectations for the mentorship relationship to maximize its benefits. Utilize various communication methods (email, text, video calls) to maintain regular contact with your mentor/mentee, respecting each other's time and preferences. Look for opportunities to give back to the healthcare community through volunteering or mentoring others, even early in your career. Seek out opportunities for continuous learning, such as MGMA's certificate programs to enhance your skillset. Resources: 2024 MGMA Mentorship Program MGMA Certificate Programs MGMA Conferences We Want to Hear From You: Let us know if there's a topic you want us to cover, an expert you would like us to interview, or if you'd like to appear on an MGMA podcast. Email us at: Daniel Williams: [email protected] Ryan Reaves: [email protected] Colleen Luckett: [email protected] Thank you for tuning in to the MGMA Podcast Network. Please subscribe and leave us a review. See you next time! Sponsors: Your staff is buried in phone calls. Patients are frustrated. And you're losing revenue to no-shows. There's a better way. GoTo Connect for Healthcare is a unified, AI-powered communication platform built to support your HIPAA compliance, streamline scheduling, reduce staff burden, and help your team do more with less. Because when communication works, care works. Learn more and get a personalized demo. Allied Medical Waste is the premier medical waste and document shredding company for medical groups all over the United States. On average, Allied helps medical groups save up to 50% on their monthly costs. Allied is known for their great service and impeccable response times. Reach out today for a free quote! Allied has a special offer for all MGMA members: the first 2 months FREE of charge! Connect with us at [email protected] or call (801) 328-8581.