MGMA Week in Review: MGMA Week in Review: Addressing Nurse Burnout, Cybersecurity, and the Ongoing Staffing Crisis

In this week’s episode of the MGMA Week in Review podcast, Daniel Williams and Colleen Luckett dive into the latest articles and trends impacting healthcare. From the ongoing issue of nurse burnout linked to EHR systems to the critical steps healthcare organizations can take to boost cybersecurity and the pressing question of who will fill the growing number of open healthcare jobs, this episode covers key topics that are shaping the future of healthcare.Key Takeaways:Nurse Burnout and EHR Systems: A recent report by KLAS Research reveals that nearly one-third of nurses experiencing burnout cite their EHR as a significant contributor. Despite efforts to improve these systems, many nurses report slow response times, unplanned downtimes, and unreliable systems as the main culprits. Moreover, 40% of these nurses are considering leaving their organizations within the next two years. Learn more about the report and the potential solutions to address this critical issue.Source: Healthcare Dive Article on Nurse BurnoutInspiring Leadership in Nursing: The episode also highlights an uplifting story from Becker’s Hospital Review about Christy Grabus, a Chief Nursing Officer who has earned the title of a "nurse’s nurse" from her staff. Her leadership, marked by empathy and integrity, has been crucial in navigating the challenges of the COVID-19 pandemic and ensuring the well-being of both patients and nursing staff.Source: Becker’s Hospital Review Article on Christy GrabusCybersecurity in Healthcare: With the recent surge in cyberattacks on healthcare organizations, this episode discusses an article from Fierce Healthcare that outlines ten practical steps to protect them from these growing threats. It emphasizes the importance of a strong cyber resilience strategy, including data backup and recovery plans.Source: Fierce Healthcare Article on CybersecurityThe Healthcare Staffing Crisis: Medical Economics reports on the ongoing staffing crisis in healthcare, examining the decline in labor force participation, particularly among older workers. The episode explores potential solutions to address these staffing shortages, including improving working conditions, offering flexible schedules, and investing in training programs.Source: Medical Economics Article on Healthcare Staffing CrisisMGMA Stat Poll on Patient No-Shows: Nearly four out of ten medical groups report an increase in patient no-shows despite the use of advanced communication systems and predictive analytics. The episode discusses the poll results and explores best practices for managing no-shows.Resource: MGMA Stat PollAdditional Resources:MGMA Member Exclusive Webinar: Access the on-demand webinar discussing strategies for managing patient no-shows, featuring insights from MGMA consultants.Link: MGMA Webinar on Patient No-ShowsConnect with MGMA:Visit our website: MGMA.comFollow us on LinkedIn: MGMA LinkedInFollow us on Twitter: @MGMASubscribe and Leave a Review:If you enjoyed this episode, please subscribe and leave us a review on your favorite podcast platform. Your feedback helps us improve and reach more listeners! This episode is sponsored by ModMed. Every denied claim costs time and money to rework — for care you’ve already delivered. While payers sharpen their own AI tools, ModMed RCM Services pairs seasoned billing specialists with AI designed to help flag claims at risk before they go out the door, so your team can fix issues upfront instead of appealing after the fact. Learn more here.